Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Manan Trivedi

Lowell

Summary

Dynamic Senior Account Manager with a proven track record at BCC Research, driving account growth and exceeding sales quotas by 145%. Expert in Salesforce CRM and client relationship management, I excel in strategic planning and revenue generation, fostering long-term partnerships that enhance business outcomes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Account Manager

BCC Research
01.2022 - Current
  • Company Overview: Market research and data analytics company specializing in insights and custom consulting across life sciences, financial services, energy, packaging, IT, photonics and technology industries
  • Led initiatives to surpass monthly and quarterly sales quotas by 145% with strategic client engagement.
  • Secured significant account growth for 2 large commercial clients in financial services and energy sectors, increasing their annual spend from $10,000 to over $500,000 each.
  • Recovered at-risk accounts, securing increased annual spend of $100K through proactive relationship management.
  • Implemented lead generation strategies, including cold calling and targeted campaigns, to expand client base.
  • Cultivate long-term client relationships through a comprehensive sales cycle approach, fostering lead generation and ensuring successful client implementation.
  • Leverage Salesforce as a platform to deliver regular sales updates, forecasts, and data-driven insights to management.
  • Collaborated with teams to design custom projects, enhancing sector-specific solutions.
  • Developed strong partnerships with clients by providing exceptional follow-up on escalated issues, ensuring open communication and swift problem-solving.
  • Mentored and developed junior account managers, fostering growth and professional advancement.
  • Market research and data analytics company specializing in insights and custom consulting across life sciences, financial services, energy, packaging, IT, photonics and technology industries

Digital Account Manager

Constant Contact
01.2021 - 01.2022
  • Company Overview: Digital marketing company that provides an all-in-one platform that integrates multi-channel marketing options to drive customer campaigns.
  • Manage, qualify, and convert cold and warm leads to achieve key revenue and growth goals.
  • Provide leadership, oversight, and direction for a team of 6 marketing and sales professionals; deliver continuous product education and best practice sales guidance for individual team members.
  • Conduct deep dives to identify customer needs and pain points, promote value-added solutions that resolve key business challenges, capitalize on business development opportunities, and manage leads to closure.
  • Source, prospect, and create qualified sales opportunities through cold calling and lead management.
  • Partner with SME and enterprise clients to understand their business requirements and promote scalable email marketing solutions that effectively monetize their client base.
  • Identify and capitalize on strategic cross-selling and up-selling opportunities within established accounts.
  • Design and launch integrated marketing campaigns using a combination of email marketing, social media marketing, website building, and Google AdWords initiatives.
  • Provide professional development opportunities for team members; nurture advanced sales competencies via shadowing, mentorship, and live feedback.
  • Routinely exceeded sales objectives; averaged ~140% of quota over tenure.
  • Digital marketing company that provides an all-in-one platform that integrates multi-channel marketing options to drive customer campaigns.

Account Manager | Territory Manager

Oyo Hotel & Rooms
01.2019 - 01.2021
  • Company Overview: Multinational hospitality chain comprised of leased and franchised hotels, homes, and living spaces.
  • Recruited to build, grow, and develop the New England territory from the ground up.
  • Led an 8-member sales team to drive Oyo’s profitable US expansion, implement the Airbnb business model, and cultivate strategic relationships with property managers.
  • Scaled the territory from zero to $100K+ in monthly revenue.
  • Negotiated the first ever deal for the startup organization.
  • Planned, developed, and launched targeted marketing campaigns for specific clients.
  • Built mentor-mentee relationships with individual team members; coached on best practice sales processes.
  • Multinational hospitality chain comprised of leased and franchised hotels, homes, and living spaces.

Territory Account Manager

Senko Advanced Components
01.2018 - 01.2019
  • Company Overview: Senko develops, manufactures, markets, and distributes fiber optic products for the telecommunications and data industries globally.
  • Provided leadership and supervisory oversight for a team of 4 inside sales professionals to sustainably develop a $1MM territory (New Hampshire, Massachusetts, Connecticut, New York, Michigan, and Atlanta).
  • Designed an integrated sales strategy that scaled annual revenue from $726K to $2.2M within the first year.
  • Inherited 2 distressed accounts generating <$5K in annual revenue; scaled to $100K+ by restoring relationships, rebuilding trust, and eliminating friction points.
  • Catalyzed significant repeat, referral, up-selling, and cross-selling opportunities; successfully reversed a deep sales decline over a 1-year timeframe with 65%+ YoY growth in high-end fiber-optic connector sales.
  • Provided key insights in the areas of market trends, consumer needs, and product requirements to help distributors, OEMs, integrators, and wireless carriers optimize the product portfolio.
  • Introduced a monthly sales contest to inspire and recognize high performance; facilitated a 3-5% improvement in field sales.
  • Secured the largest sale in the company’s history; scaled to $2MM+ in quarterly revenue.
  • Senko develops, manufactures, markets, and distributes fiber optic products for the telecommunications and data industries globally.

Account Manager

L-Com
01.2016 - 01.2018
  • Company Overview: L-Com produces a range of interconnect products for the electronics and data communication industries.
  • Managed and developed a neglected territory encompassing NH, MA, CT, NY, MI, and Atlanta.
  • Led a suite of projects to ensure all contractual commitments are met, conducted ~100 daily cold calls, and followed up on warm leads.
  • Stemmed the sales decline and turned around the underperforming NE territory by building new customer relationships or reactivating existing ones; scaled revenue from $500K to $1.25M over tenure.
  • Successfully targeted under-developed or untapped verticals with significant growth potential, including major aerospace companies and data centers (Boeing, Radian, Northrup Grumman, etc.).
  • Strategically anticipated clients’ future needs to optimize the customer experience and maximize long-term account penetration.
  • Positioned the brand as an industry leader in a highly competitive market.
  • Inherited a distressed account that had experienced a 97.5% decline in revenue; saved the account from termination, growing sales from $7K to $500K in just 14 months.
  • L-Com produces a range of interconnect products for the electronics and data communication industries.

Account Executive/Sales Manager

IBasis/LoJack/Patriot Energy Group (PEG)
01.2013 - 01.2016
  • Company Overview: Recruited for multiple contract positions for three companies.
  • Led negotiations with global telecommunications companies.
  • Achieved $16MM+ in sales with a 5% margin for IBasis.
  • Employed a relationship-based and consultative approach to generate $1.5MM+ YoY growth for LoJack.
  • Built trusted-advisor relationships with PEG clients; counselled on cost-effective energy solutions aligned with their needs.
  • Met or exceeded PEG’s sales quota every month over tenure; routinely converted customers from the competition.
  • Recruited for multiple contract positions for three companies.

Account Manager

Monster.com
01.2008 - 01.2012
  • Company Overview: Global recruitment leader; provides the full suite of digital recruitment services to connect people with jobs.
  • Recognized for effectively articulating the product portfolio’s unique value proposition, upside potential, and differentiating factors to convert clients from competitors.
  • Won multiple sales contests; led customer trainings to maximize product adoption/utilization.
  • Facilitated a period of exponential expansion, scaling from $650K to $2.5MM growth over a 3-year period.
  • Recognized as top producer out of a team of 7; achieved 130%, 137%, and 142% of quota in 2009, 2010, and 2011.
  • Global recruitment leader; provides the full suite of digital recruitment services to connect people with jobs.

Education

Diploma - sales strategy, business development, client relationship management

Lowell High School
Lowell

Skills

  • Salesforce
  • MS Office Suite (Word, Excel, PowerPoint)
  • NetSuite
  • Microsoft Dynamics
  • Client relationship management
  • Salesforce CRM
  • Lead generation strategies
  • Market analysis
  • Data-driven decision making
  • Sales forecasting
  • Revenue growth strategies
  • Account recovery techniques
  • Cross-selling and up-selling
  • Team leadership
  • Strategic planning
  • Conflict resolution
  • Effective communication
  • Mentorship development
  • Problem solving
  • Revenue generation
  • Sales expertise
  • Territory management
  • Cold calling
  • Customer relations
  • Digital marketing
  • Trend forecasting
  • Order management
  • Excellent negotiation skills
  • Business development
  • Sales tactics
  • Account growth
  • Upselling
  • Excellent communication skills
  • Sales negotiations
  • Customer rapport
  • Contract negotiation
  • Advertising
  • Researched sales leads
  • CRM systems
  • Relationship building and management
  • Forecasting
  • Territory sales experience
  • Managing advertising packages
  • Strategic account planning

Accomplishments

  • Multiple top-producer awards for exceeding sales and retention targets;
  • multiple visits to the President’s Club.
  • Recognized for strong negotiation skills and ability to resolve complex customer issues.

Certification

  • CFOS/C (Certified Fiber Optic Specialist, Connectors)

Timeline

Senior Account Manager

BCC Research
01.2022 - Current

Digital Account Manager

Constant Contact
01.2021 - 01.2022

Account Manager | Territory Manager

Oyo Hotel & Rooms
01.2019 - 01.2021

Territory Account Manager

Senko Advanced Components
01.2018 - 01.2019

Account Manager

L-Com
01.2016 - 01.2018

Account Executive/Sales Manager

IBasis/LoJack/Patriot Energy Group (PEG)
01.2013 - 01.2016

Account Manager

Monster.com
01.2008 - 01.2012

Diploma - sales strategy, business development, client relationship management

Lowell High School

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Manan Trivedi