Summary
Overview
Work History
Education
Skills
LANGUAGES
Certificates
Timeline
Generic

MANAR GHANOUM

Malden

Summary

Dedicated professional with expertise in customer service and team collaboration. Proven ability to enhance guest experiences and streamline operations through effective problem-solving and technical support. Results-driven individual with a solid foundation in technical support and network troubleshooting. Recognized for exceptional problem-solving skills and a commitment to enhancing guest satisfaction through effective communication and teamwork.

Overview

3
3
years of professional experience

Work History

Valet Attendant

VPNE Parking Solutions
07.2025 - Current
  • Park vehicles efficiently while maintaining safety standards.
  • Deliver high-quality customer service to enhance guest experience.
  • Communicate effectively with team members and supervisors.
  • Monitor vehicle security and report issues promptly.

Cashier Assistant Manager

AL Prime Energy
04.2023 - 04.2025
  • Assisted in managing daily cashier operations and employee scheduling.
  • Trained new employees on customer service and cash-handling procedures.
  • Resolved customer complaints professionally and efficiently.
  • Monitored inventory and organized promotional displays.

Warehouse Assistant

Lasership
01.2023 - 04.2023
  • Organized inventory to support efficient storage and retrieval.
  • Assisted with loading and unloading shipments.
  • Conducted quality checks on incoming and outgoing products.

Education

Associate of Science - Information Technology

Bunker Hill Community College
Charlestown, MA
08.2026

Skills

  • Network Troubleshooting
  • Technical Support
  • Information Security
  • IT Risk Management
  • IT Troubleshooting
  • Software Updates
  • Customer Service
  • Team Collaboration
  • Project Management

LANGUAGES

English: Full Professional
Arabic: Native / Bilingual

Certificates

Industry-recognized cybersecurity certification validating foundational knowledge in network security, risk management, threats, vulnerabilities, and incident response.

Timeline

Valet Attendant

VPNE Parking Solutions
07.2025 - Current

Cashier Assistant Manager

AL Prime Energy
04.2023 - 04.2025

Warehouse Assistant

Lasership
01.2023 - 04.2023

Associate of Science - Information Technology

Bunker Hill Community College
MANAR GHANOUM