Dedicated server with strong customer service skills and expertise in multitasking in high-volume environments. Proven ability to enhance guest experiences and manage inventory effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Patina Restaurant
Boston
09.2025 - Current
Provided friendly service to guests in a fast-paced dining environment.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Took accurate orders and communicated them to kitchen staff effectively.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Prepared checks, itemizing total meal costs and taxes.
Server/Bottle Server/Barista
Aldi Companies
Revere
03.2024 - 11.2025
Processed customer orders accurately using POS systems.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Crafted high-quality espresso beverages and specialty drinks for customers.
Assisted in training new baristas on drink preparation techniques and shop procedures.
Monitored guest behavior to ensure a safe and enjoyable environment for all patrons.
Removed empty bottles and glasses from tables after each course was served.
Bartender
Capri Revere
Revere
05.2023 - 03.2024
Prepared and served a variety of cocktails and beverages to guests.
Maintained cleanliness and organization of the bar area and equipment.
Assisted in inventory management and stock replenishment for bar supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Poured wine, beer, and cocktails for patrons.
Trained new bartenders on drink preparation and upselling techniques.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Server
Landry's
Boston
11.2019 - 10.2023
Provided exceptional customer service in a high-volume fine dining environment.
Collaborated with kitchen staff to ensure timely food delivery to guests.
Assisted guests with menu selections and offered wine pairings.
Handled guest inquiries and resolved issues promptly and professionally.
Followed up with guests after meals to ensure satisfaction with overall experience.
Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Arranged side stations prior to meal service times for easy access during rush hours.