Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Manuela Gomez Gutierrez

Revere

Summary

Dedicated server with strong customer service skills and expertise in multitasking in high-volume environments. Proven ability to enhance guest experiences and manage inventory effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Patina Restaurant
Boston
09.2025 - Current
  • Provided friendly service to guests in a fast-paced dining environment.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Took accurate orders and communicated them to kitchen staff effectively.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared checks, itemizing total meal costs and taxes.

Server/Bottle Server/Barista

Aldi Companies
Revere
03.2024 - 11.2025
  • Processed customer orders accurately using POS systems.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Crafted high-quality espresso beverages and specialty drinks for customers.
  • Assisted in training new baristas on drink preparation techniques and shop procedures.
  • Monitored guest behavior to ensure a safe and enjoyable environment for all patrons.
  • Removed empty bottles and glasses from tables after each course was served.

Bartender

Capri Revere
Revere
05.2023 - 03.2024
  • Prepared and served a variety of cocktails and beverages to guests.
  • Maintained cleanliness and organization of the bar area and equipment.
  • Assisted in inventory management and stock replenishment for bar supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Poured wine, beer, and cocktails for patrons.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Server

Landry's
Boston
11.2019 - 10.2023
  • Provided exceptional customer service in a high-volume fine dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Assisted guests with menu selections and offered wine pairings.
  • Handled guest inquiries and resolved issues promptly and professionally.
  • Followed up with guests after meals to ensure satisfaction with overall experience.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
  • Arranged side stations prior to meal service times for easy access during rush hours.

Education

Associate of Science - Marketing

Southern New Hampshire University
Hooksett, NH
12-2026

High School Diploma -

Revere High School
Revere
06-2020

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Multitasking and organization
  • Menu memorization
  • Wine pairing
  • Tableside etiquette
  • Special dietary requirements

Languages

Spanish
Native/ Bilingual

Certification

ServSafe Alcohol

Timeline

Server

Patina Restaurant
09.2025 - Current

Server/Bottle Server/Barista

Aldi Companies
03.2024 - 11.2025

Bartender

Capri Revere
05.2023 - 03.2024

Server

Landry's
11.2019 - 10.2023

Associate of Science - Marketing

Southern New Hampshire University

High School Diploma -

Revere High School
Manuela Gomez Gutierrez