Marcia Alvarado

Phlebotomist

UMass Memorial Hospital

Southbridge

01.2024 - 03.2025

Collected blood samples using proper techniques and equipment.
Ensured patient comfort during blood draw procedures.
Maintained accurate records of patient information and sample collection.
Followed safety protocols to prevent contamination and ensure sterile conditions.
Assisted in training new staff on phlebotomy procedures and best practices.
Communicated effectively with patients to explain procedures and address concerns.
Collaborated with healthcare team to coordinate patient care and sample processing.
Managed inventory of supplies, ensuring availability for daily operations.
Maintained a clean, safe, and organized work environment.
Verified patient information prior to specimen collection.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Adhered to HIPAA guidelines regarding patient privacy.
Performed venipuncture and other blood collection procedures according to established standards.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Provided excellent customer service while interacting with patients.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Maintained fully-stocked phlebotomy cart, carrier and station.
Assisted in the training of new phlebotomists.
Responded quickly and effectively to emergency situations.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Processed samples accurately and efficiently.
Documented patient information into electronic medical records system.
Prepared and packaged specimens for courier transport.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Assisted in the preparation of laboratory specimens for analysis and testing.
Monitored inventory levels of supplies used in phlebotomy services.
Verified collection orders and communicated discrepancies to nurses.
Maintained accurate records of collected specimens and test results.
Collected specimens for drug screens, paternity tests and alcohol tests.
Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Ensured compliance with federal regulations governing laboratory procedures.
Educated patients on proper blood draw techniques.
Performed quality control tests on collected specimens.
Conducted various blood tests and updated results into paper and electronic charts.
Provided assistance to clinical staff during patient visits.
Reported any abnormal results or trends to supervisor or laboratory manager.
Calibrated equipment according to manufacturer specifications.
Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
Collaborated with laboratory personnel to resolve specimen issues.
Demonstrated proficiency in using a variety of collection techniques and equipment.
Performed centrifugation and specimen aliquoting for sample preparation.
Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
Scheduled appointments and managed patient flow to minimize wait times.
Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Maintained patient comfort and safety throughout the phlebotomy process.
Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Used heel and finger stick methods to obtain blood from capillaries.
Collected specimen samples and transported to laboratory for processing.
Interacted with patients to gather and record data prior to blood draws.
Coordinated workflow based on stat, schedule, or outpatient needs.
Assessed plasma collection machines for proper functionality.

Summary

Overview

Work History

Phlebotomist

Phlebotomist

Education

High School Diploma -

Some College (No Degree) - Healthcare

Skills

Languages

Timeline

Phlebotomist

Phlebotomist

High School Diploma -

Some College (No Degree) - Healthcare

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