Marco Jusino
Chicopee
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Paraprofessional
Holyoke Public Schools
Holyoke
01.2022 - Current
- Supports classroom teachers in daily activities.
- Assist with lesson preparation and instructional materials.
- Provide one-on-one or small group support to students.
- Monitor student progress and behavior
- Help maintain a positive and organized classroom environment
- Assists with administration tasks, such as grading and record keeping
- Communicates effectively with students, teachers and parents.
- Adapts to diverse learning needs and styles
- Fosters a safe and inclusive atmosphere for all students
- Engages in professional development and training opportunities
- Great communication skills
- Strong client relations
- creative problem solver
Delivery/Pizza Maker
Domino's Pizza
Springfield
01.2025 - Current
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Ensured compliance with health and safety regulations in the kitchen area.
- Received deliveries of food items, checking each item against invoices for accuracy.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Manager
McDonald's Restaurant
Holyoke
04.2019 - 07.2021
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed risk by developing and implementing effective risk management strategies.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
High School Diploma -
Holyoke High School
Holyoke, MA06-2019
References
References available upon request.
Timeline
Delivery/Pizza Maker
Domino's Pizza
01.2025 - Current
Paraprofessional
Holyoke Public Schools
01.2022 - Current
Manager
McDonald's Restaurant
04.2019 - 07.2021
High School Diploma -
Holyoke High School
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