Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Sammarco

Logistics Planner
Taunton

Summary

Through school and my professional experience in Supply Chain,Transportation, and Operations I have a strong foundation in streamlining processes and driving efficiency. Demonstrates results-driven approach and excels in team collaboration. Known for reliability, flexibility, effective communication, and ability to adapt to changing business needs.

Overview

10
10
years of professional experience

Work History

Sales & Operations Management Trainee- Truck Rental

Penske Truck Leasing & Rental
07.2024 - Current
  • Manage reservation planner & assign trucks to reservations
  • Relocate trucks to other locations by sending out hikers on daily routes
  • Check in, out, and inspect trucks before next customer receives
  • Establish rental sales (price negotiation & booking reservation)
  • Complete open RA reports, yard checks, substitute reports, daily wash list, reconciliations
  • Follow up with customers to bring trucks in for preventive maintenance when due for service
  • Keep files of IFTA & HUT permits to be adhered to trucks
  • Keep files of new plates & updated registrations for trucks

Customer Service

Dennis K. Burke
07.2021 - 07.2024
  • Involved in distribution & transportation divisions of company
  • Assist customers with their accounts, orders, questions via email & phone
  • Use Fuel Dispatch & Sage 100 Software's
  • Fuel & Lubricant product knowledge
  • Daily spreadsheets & reports for billing
  • Knowledge of weight & capacities per state for transporting fuel
  • Sales (price adjustments & providing alternative products)

Customer Service

Nova Coldstore
07.2020 - 07.2021
  • Communicate with customers via phone & e-mail
  • Order entry
  • Use Accellos Logistics software
  • Knowledge of day-to-day operations of the warehouse
  • Keep inventory & locations of products in warehouse
  • Create Bill of Ladings & Pick Tickets


Grocery Clerk

Market Basket
06.2015 - 02.2020
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations
  • Trained new employees in store procedures and customer service standards, maintaining high service levels
  • Involved in yearly inventory counts

Education

MBA - Supply Chain Management

Fitchburg State University
Fitchburg, MA
05.2001 -

B.S. - Management (Option in Leadership)

University of Massachusetts, Dartmouth
North Dartmouth, MA
05.2001 -

High School Diploma -

Taunton High School
Taunton, MA
05.2001 -

Skills

  • Microsoft Office (outlook, Word, Powerpoint, Excel)
  • DOT Medical Card
  • CPR/First Aid/AED Certified
  • Teamwork and collaboration
  • Multitasking
  • Effective verbal and written communication
  • Organizational skills & attention to detail
  • Scheduling coordination
  • Customer service
  • Problem-solving
  • Operations management

Timeline

Sales & Operations Management Trainee- Truck Rental

Penske Truck Leasing & Rental
07.2024 - Current

Customer Service

Dennis K. Burke
07.2021 - 07.2024

Customer Service

Nova Coldstore
07.2020 - 07.2021

Grocery Clerk

Market Basket
06.2015 - 02.2020

MBA - Supply Chain Management

Fitchburg State University
05.2001 -

B.S. - Management (Option in Leadership)

University of Massachusetts, Dartmouth
05.2001 -

High School Diploma -

Taunton High School
05.2001 -

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Margaret SammarcoLogistics Planner