Maria Dossantos Guido
Roxbury
Summary
Detail-oriented environmental services lead with a passion for professional growth and embracing new responsibilities. Proactive in delivering exceptional patient care in fast-paced environments. Strong problem-solving abilities, a willingness to learn, and excellent communication skills contribute to team success and positive outcomes. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Lead
Brigham Women Faulkner Hospital
09.2019 - Current
- Ensure professional appearance at all times in the work environment
- Maintain confidentiality of patient information
- Prepare beds for patients and changed linen regularly
- Ensure compliance to all safety regulations for appliances
- Provide appropriate response to all guests in the cleaning department
Shift leader
Dunkin donuts
09.2012 - 01.2020
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Train and evaluate personnel in sales or marketing establishment
Education
High school Diploma -
Southeastern High School
07.2020
Medical Assistant Certificate -
Boston Career Institute
Boston, Ma01.2021
Skills
- Certified Medical Assistant
- OSHA Training
- HIPAA Training
- Microsoft Excel
- Exceptional Verbal Communication Skills
- Exceptional Written Communication Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
Languages
Spanish
Full Professional
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Lead
Brigham Women Faulkner Hospital
09.2019 - Current
Shift leader
Dunkin donuts
09.2012 - 01.2020
Medical Assistant Certificate -
Boston Career Institute
High school Diploma -
Southeastern High School
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