Maria Galvez
Lynn
Summary
Compassionate professional with extensive experience in patient care and transportation services. Skilled in patient assessment, emergency procedures, and fostering trust, committed to enhancing safety and satisfaction in all interactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
School Bus Driver
Dinorah Transportation
Swampscott, MA
09.2025 - Current
- Operated school buses safely, ensuring timely transport of students to and from designated locations.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Maintained accurate records of student attendance and behavior during transport.
- Collaborated with school staff to address student concerns and enhance transportation experience.
- Monitored traffic patterns to adjust routes, improving efficiency and reducing delays.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
PCA
Tempus Unlimited
Boston
01.2021 - Current
- Provided personalized care and support for individuals with disabilities, enhancing daily living experiences.
- Assisted clients with mobility, personal hygiene, and daily activities to promote independence.
- Collaborated with healthcare professionals to develop tailored care plans for optimal client outcomes.
- Monitored client health and behavior, reporting changes to ensure timely intervention and support.
- Trained new staff on best practices in patient care and organizational protocols to maintain service quality.
- Conducted regular assessments of client needs, adjusting care strategies to improve satisfaction and effectiveness.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
School Bus Driver
Nicks Luxury Transportation Inc
Danvers, MA
09.2022 - 08.2025
- Responded effectively to emergencies, implementing safety protocols to protect students.
- Trained new drivers on operational procedures and safety standards for optimal performance.
- Fostered positive relationships with students and parents, promoting a supportive community atmosphere.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
- Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
Restaurant Team Member
Sweetgreen
Lynnfield, MA
01.2020 - 08.2023
- Delivered exceptional customer service in high-paced environment to enhance guest satisfaction.
- Collaborated with team members to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of dining and food preparation areas to meet health standards.
- Assisted in training new staff on operational procedures and menu offerings for consistent service quality.
- Implemented efficient food prep techniques, reducing waste while maintaining product freshness.
- Monitored inventory levels, coordinating with management to optimize stock availability and minimize shortages.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Monitored food quality and freshness throughout day.
- Verified prepared food met standards for quality and quantity before serving to customers.
Nurse
Nunes Hernadez Clinic
Cotui, Sanchez Ramirez, Dom. Rep.
02.2005 - 02.2019
- Administered medications and treatments according to established protocols and patient care plans.
- Monitored patient vital signs and reported significant changes to the healthcare team.
- Educated patients and families on health management, medication adherence, and preventive care strategies.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline care processes.
- Mentored junior nursing staff, fostering professional development and adherence to best practices.
- Implemented quality improvement initiatives that enhanced operational efficiency within clinic workflows.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
Education
Phlebotomy Tech - Healthcare
Boston Careers Institute
Lynn, MA03-2026
Bachelor of Science - Nursing
Universidad Adventista
Bonao Dominican Republic 05-2008
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Incident reporting
- Behavior management
- Special needs assistance
- Emergency procedures
- Punctuality
- Drug and alcohol testing
- Medication administration
- Medication and IV administration
- Direct patient care
- Patient care
- Patient assessment
- Clinical documentation
- Patient education
- Infection control
- Compassionate care
- Healthcare ethics
- Wound management
- Emergency care
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
School Bus Driver
Dinorah Transportation
09.2025 - Current
School Bus Driver
Nicks Luxury Transportation Inc
09.2022 - 08.2025
PCA
Tempus Unlimited
01.2021 - Current
Restaurant Team Member
Sweetgreen
01.2020 - 08.2023
Nurse
Nunes Hernadez Clinic
02.2005 - 02.2019
Phlebotomy Tech - Healthcare
Boston Careers Institute
Bachelor of Science - Nursing
Universidad Adventista