Maria Inostroza
Westfield
Summary
Detail-oriented healthcare professionals with hands-on experience supporting patient care, coordinating patient transport, communicating with clinical staff, and maintaining safety in fast-paced medical environments. Bringing strong foundational clinical skills from medical assisting training, including vital signs, EKGs, injections, and blood draws. Known for strong communication, empathy, and teamwork. Seeking a Medical Assistant role to apply clinical knowledge and patient-care experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Transport Lead
Baystate Medical Center
Springfield
12.2023 - Current
- Support patient care teams by coordinating safe and timely patient transport throughout the hospital.
- Collaborate with nurses, technicians, and clinical departments to prioritize patient needs.
- Communicate incoming requests, maintain accurate information, and ensure compliance with hospital procedures.
- Troubleshoot patient and workflow issues to ensure smooth operations and high patient satisfaction.
- Provide guidance to transport staff and reinforce safety and infection-control standards.
Driver
Uber/Lyft
Westfield
10.2022 - 12.2023
- Demonstrate strong communication and customer service skills while transporting diverse populations.
- Ensured a safe environment by following driving safety protocols and maintaining a clean vehicle.
- Managed multi-stop trips efficiently—skills applicable to managing patient flow and schedules.
Patient Transporter
Youth on the Move Inc
Springfield
02.2023 - 11.2023
- Assisted youth clients with safe entry, exit, and seating, maintaining a supportive and reassuring environment.
- Verified client schedules, documented information, and ensured proper safety restraints.
- Demonstrated patience, professionalism, and strong interpersonal skills during all transport.
Machine Operator
The Republican Newspaper
Springfield
10.2017 - 11.2021
- Accurately entered and reviewed production data—skills transferable to medical charting and documentation.
- Troubleshot equipment issues and maintained safe operational conditions.
- Collaborated with team members to complete tasks on time with attention to detail.
Education
Hands-On Training in Medical Assisting -
Lincoln Technical Institute
East Windsor, CT05.2025
Skills
- Vital Signs
- Venipuncture
- Live Blood Draws
- EKG Administration
- Injections
- Patient Interaction
- Support
- HIPAA Awareness
- Confidentiality
- Clinical Workflow
- Safety Procedures
- Communication with Clinical Staff
- Basic Computer Skills
- Data Entry Skills
- Team Collaboration
- Customer Service
- Friendly, positive attitude
- Decision-making
- Teamwork and collaboration
- Calm under pressure
- Workflow management
Certification
BLS Certification
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Patient Transport Lead
Baystate Medical Center
12.2023 - Current
Patient Transporter
Youth on the Move Inc
02.2023 - 11.2023
Driver
Uber/Lyft
10.2022 - 12.2023
Machine Operator
The Republican Newspaper
10.2017 - 11.2021
Hands-On Training in Medical Assisting -
Lincoln Technical Institute