Maria Mariacher
East Wareham
Summary
Dynamic and reliable professional with experience at P&R Resorts, excelling in customer engagement and team leadership. Known for exceptional schedule management and a cheerful demeanor, I effectively trained staff and improved sales strategies, enhancing overall performance. Committed to maintaining high standards of cleanliness and fostering positive relationships with clients.
Overview
27
27
years of professional experience
Work History
Nanny
Jenifer White
Bourne, MA
02.2017 - 04.2026
- Supervised daily activities, ensuring safety and engagement for children.
- Planned and implemented age-appropriate educational activities to promote cognitive development.
- Communicated effectively with parents regarding child progress and any concerns.
- Managed daily schedules, including meal preparation, nap times, and recreational activities.
- Maintained cleanliness and organization of play areas and children's belongings.
- Assisted with homework and provided support in developing study habits for school readiness.
- Prepared meals and snacks for children based on dietary guidelines.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
House Cleaner
Self Employed
East Wareham, MA
07.2014 - 12.2018
- Conducted thorough cleaning of residential properties, ensuring high standards of cleanliness and organization.
- Managed time effectively to complete multiple cleaning tasks efficiently within scheduled hours.
- Developed strong relationships with clients through reliable service and attention to individual preferences.
- Implemented checklist systems to maintain consistency across various cleaning assignments.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Laundry Attendant
Mayflower Coin Laundry
East Wareham, MA
07.2000 - 12.2017
- Operated washing and drying machines efficiently to ensure timely completion of laundry services.
- Sorted, categorized, and processed linens and garments for optimal cleaning performance.
- Maintained cleanliness and organization of work areas to uphold hygiene standards.
- Assisted customers with inquiries regarding services, pricing, and machine operations.
- Conducted regular inventory checks on laundry supplies to minimize disruptions in service delivery.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
Lead Telemarketer
P&R Resorts
Plymouth, MA
03.1999 - 08.2006
- Developed and implemented targeted telemarketing scripts to enhance customer engagement.
- Trained and mentored junior telemarketers on effective sales techniques and product knowledge.
- Analyzed call data to identify trends and improve outreach strategies, increasing lead conversion rates.
- Coordinated with marketing team to align promotional campaigns with telemarketing efforts for maximum impact.
- Oversaw daily operations of telemarketing team, ensuring adherence to compliance standards and performance metrics.
- Completed daily and weekly sales reporting using assigned tools.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Education
High School Diploma -
Plymouth South High School
Plymouth, Mass 06.2002
Skills
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Cheerful and energetic
- Cleaning and sanitation
- Active listener
- Reliable transportation
Timeline
Nanny
Jenifer White
02.2017 - 04.2026
House Cleaner
Self Employed
07.2014 - 12.2018
Laundry Attendant
Mayflower Coin Laundry
07.2000 - 12.2017
Lead Telemarketer
P&R Resorts
03.1999 - 08.2006
High School Diploma -
Plymouth South High School