Mariam Zerouali
Tangier
Summary
Automotive Quality Control Specialist with expertise in electronics and battery cell inspection, bringing hands-on experience in supplier quality assurance. Successfully implemented quality management systems in fast-paced startup environments. Well-versed in Acceptance Quality Limit (AQL) protocols, Measurement System Analysis (MSA), and Lean Six Sigma practices. Dedicated to enhancing manufacturing excellence through advanced quality control methodologies. Currently expanding language skills in Swedish and Mandarin Chinese.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Incoming Quality Control(Startup Team Member)
Sunwoda
Morocco-China
06.2024 - Current
- Establish quality control processes in a new manufacturing facility, conducting inspections aligned with AQL standards, and ensuring compliance.
- Coordinate with production teams to maintain adherence to process requirements and production plans, while managing non-conformities through effective communication, documentation, and follow-up.
- Develop and monitor over 10 KPIs, achieving a 15% improvement in key performance metrics, while upholding 5S standards, and ensuring quality compliance across the facility.
- Perform Measurement System Analysis to ensure reliability, while gaining expertise in designing and improving industrial systems, with a focus on efficiency, automation, and defect resolution.
Customer Service Agent
Tingis Group
Tangier-Morocco
11.2023 - 05.2024
- Provided exceptional customer support, resolving over 90% of issues on the first call
- Documented customer feedback, contributing to quality improvement in service delivery
- Advised customers on purchasing decisions based on their individual needs.
Intern - Quality Improvement (Digitilization of a Conveyor Line)
Aptiv
Tangier-Morocco
04.2023 - 06.2023
- Designed and implemented a digitized system for a conveyor line, reducing manual errors by 15%
- Collaborated with cross-functional teams to streamline workflow and enhance process visibility
Education
Bachelor of Science - Electrical Engineering and Industrial Systems
Sciences And Technology University
Tangier06-2023
Skills
- Quality management system (QMS)
- 2D dimensioning system
- Supplier Quality Assurance (SQA)
- Process Improvement (Lean, Six Sigma)
- Advanced MS Excel
- Data analysis
Certification
- Lean Six Sigma Green Belt, IASSC
- Certificate of Participation - Quality Control Training, Sunwoda-Huizhou China
Languages
- English
- French
- Arabic
Timeline
Incoming Quality Control(Startup Team Member)
Sunwoda
06.2024 - Current
Customer Service Agent
Tingis Group
11.2023 - 05.2024
Intern - Quality Improvement (Digitilization of a Conveyor Line)
Aptiv
04.2023 - 06.2023
Bachelor of Science - Electrical Engineering and Industrial Systems
Sciences And Technology University
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