Helyne Ramos
Clinton
Summary
Certified Medical Assistant with hands-on experience in patient care, clinical procedures, and electronic health records. Strong background in leadership and fast-paced environments, with a commitment to providing patient care. Currently working toward a future career in nursing.
Overview
4
4
years of professional experience
Work History
External Student
Reliant Medical Group
Framingham, MA
07.2023 - 08.2023
- Greeted patients, established the reason for patient visits, and prepared them for procedures.
- Performed clinical tasks including measuring vital signs (temperature, pulse, blood pressure, weight, height, spO2)
- Restocked supplies to ensure the rooms were fully prepared for service
- Maintained general organization of clinical rooms
Officer Manager
CB Bakery
Worcester, MA
10.2023 - 07.2024
- Lead a team of staff, fostering a positive and productive work environment.
- Ensured quality control and customer satisfaction by coordinating between baking, sales, and customer service.
- Maintained a safe and hygienic environment through health and safety protocols.
- Demonstrated strong administrative and logistical skills by effectively scheduling, reporting, managing finances, ordering supplies, and handling raw material shortages.
Server
Delicias das Nossa Terra
Clinton, MA, United States
09.2022 - 10.2023
- Upheld high standards in cleanliness and organization, exceeding health inspection expectations.
- Provided excellent customer service by assisting with menu selection, answering questions, and adapting to changing requests.
- (Bakery)
Certified Medical Assistant
Umass Memorial Medical Group
Bolton, MA
08.2024 - Current
- Administered medications and injections under physician supervision, ensuring compliance with safety protocols.
- Coordinated patient scheduling, optimizing workflow for enhanced clinic efficiency.
- Conducted thorough patient assessments, documenting vital signs and medical histories accurately.
- Assisted in the development of patient care plans, promoting collaborative healthcare delivery.
Education
High School Diploma -
Clinton High School
Clinton05.2021
Associate of Science -
Mount Wachusett Community College
05.2028
Certificate -
CPR/AED For Professional Rescuers- 03/2025-03/2027
Skills
- Clinical Skills: Vital Signs (Temperature, Pulse, Blood Pressure, Weight, Height, SpO2), Phlebotomy
- Administrative Skills: Scheduling Appointments, Electronic Health Records (EPIC)
- Computer Skills: Proficient in Microsoft Office Suite and familiar with other hospital software programs
- Soft Skills: Excellent communication, interpersonal, organizational, and time management skills Highly responsible, reliable, and compassionate
Personal Information
Certified Medical Assistant- NHA
07/2023- Current
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Certified Medical Assistant
Umass Memorial Medical Group
08.2024 - Current
Officer Manager
CB Bakery
10.2023 - 07.2024
External Student
Reliant Medical Group
07.2023 - 08.2023
Server
Delicias das Nossa Terra
09.2022 - 10.2023
High School Diploma -
Clinton High School
Associate of Science -
Mount Wachusett Community College
Certificate -
CPR/AED For Professional Rescuers- 03/2025-03/2027