Marianegely Aldarondo
Holyoke
Summary
Administrative Assistant with a focus on healthcare enrollment and insurance eligibility. Demonstrated proficiency in scheduling and patient interactions, ensuring seamless operations. Committed to supporting care teams and enhancing patient experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Access Care Partners
Holyoke
02.2023 - Current
- Created and prepared reassessments for care coordinators, ensuring timely documentation accuracy.
- Tracked and updated enrollment status for MassHealth and OneCare program members.
- Verified insurance eligibility, communicating coverage details to care teams effectively.
- Managed daily administrative tasks at front desk, including phone inquiries and member greetings.
- Maintained and updated internal databases with member information and case statuses.
Intern – Discharge Center
Holyoke Medical Center
Holyoke
06.2019 - 08.2025
- Analyzed patient transition workflows by shadowing staff in discharge planning.
- Assisted in organizing discharge paperwork and observed communications with patients and families.
- Gained hands-on experience in hospital operations and care coordination post-discharge.
- Coordinated medical appointments for patients to ensure timely follow-up care.
Assistant Manager
Children's Museum At Holyoke
Holyoke
08.2019 - 01.2023
- Coordinated private parties and museum events, ensuring seamless execution throughout.
- Supervised staff while addressing customer service issues with professionalism.
- Managed cash handling, visitor check-ins, and event inventory efficiently.
- Supported daily operations, including opening and closing procedures to maintain a safe environment.
Education
Associate of Science - Child And Family Studies
Holyoke Community College
Holyoke, MA12-2022
Associate of Science - Psychology
Westfield State University
Westfield, MASkills
- Document tracking
- Insurance verification
- Database management
- Care coordination
- Event organization
- Customer relationship management
- HIPAA compliance
- Data entry and Excel
- Bilingual: fluent in Spanish and English
- Front desk operations and patient communication
Certification
- State Seal of Biliteracy (SSB)
Languages
Spanish
Professional
Timeline
Administrative Assistant
Access Care Partners
02.2023 - Current
Assistant Manager
Children's Museum At Holyoke
08.2019 - 01.2023
Intern – Discharge Center
Holyoke Medical Center
06.2019 - 08.2025
Associate of Science - Child And Family Studies
Holyoke Community College
Associate of Science - Psychology
Westfield State University
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