Marianne Warwick
Boston
Summary
Healthcare professional with an MSW and extensive experience in crisis intervention, behavioral health assessment, inpatient psychiatric care, and healthcare operations. Skilled in conducting psychosocial and crisis assessments, treatment planning, care coordination, and supporting individuals with acute mental health and substance use needs across inpatient and community-based settings. Proven ability to lead multidisciplinary collaboration, supervise large clinical teams, and apply trauma-informed, patient-centered approaches while maintaining strong organizational, communication, and administrative skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Arbour and HRI Hospital
Boston, MA
09.2025 - Current
- Managed scheduling of intake assessments for PHPs and IOPs at HRI (Brookline) and Arbour (Jamaica Plain and Quincy)
- Conducted thorough verification and input of admission data into electronic health record systems, ensuring data integrity and compliance.
- Executed insurance verification processes to confirm patient eligibility.
Mobile Crisis Intervention Clinical Intern
Bay Cove Human Services, Boston Medical Center
Boston, MA
01.2025 - 12.2025
- Performed comprehensive evaluations of patients to inform and enhance individualized treatment plans.
- Collaborated with clients and their support networks to create personalized treatment plans, integrating community-based behavioral health and social service options.
Mental Health Associate Manager
Arbour Hospital
Boston, MA
05.2024 - 09.2025
- Supervised 150 mental health associates and 21 mental health supervisors at levels II and III, along with assistant MHA managers. Supported team members in delivering quality mental health care through effective oversight.
- Facilitated collaboration with a multi-disciplinary executive team to enhance performance and refine organizational policies and procedures.
Inpatient Social Work Intern
Arbour Hospital
Boston, MA
05.2024 - 12.2024
- Performed in-depth evaluations to identify psychosocial needs of adults with acute psychiatric and substance use diagnoses.
- Developed and implemented strategies to address social determinants of health, enhancing group treatment planning and individual case management efforts.
- Documented patient progress and treatment outcomes in compliance with healthcare regulations.
Mental Health Supervisor IV
Arbour Hospital
Boston, MA
02.2022 - 05.2024
- Directed CPI instruction, certifying over 400 employees annually in crisis management and patient behavior identification.
- Assessed and identified educational and training requirements for hospital staff, ensuring alignment with operational goals.
- Coordinated training sessions and workshops for staff and educators. Achieved 100% compliance with annual staff certifications.
Mental Health Supervisor II
Arbour Hospital
Boston, MA
01.2020 - 02.2022
- Oversaw operations as Lead Mental Health Associate in a unit focused on acute psychosis, substance use, and schizoaffective disorder. Facilitated effective milieu management to enhance patient care and unit functionality.
- Assisted in completing administrative tasks as needed. Reviewed patient charts regularly. Monitored legal status of patients. Maintained adequate unit supplies.
Shelter Advocate and Operations Assistant
Transition House
Cambridge, MA
01.2018 - 03.2020
- Achieved timely assistance for domestic violence victims through a 24/7 hotline, enhancing their safety planning process. Documented hotline data systematically to improve service delivery and support resources.
- Oversaw maintenance of a safe and harmonious shelter environment, ensuring effective crisis management and conflict resolution.
- Conducted phone screenings and facilitated in-person intake assessments for incoming clients.
Education
Master of Social Work - Clinical Track
Boston University
05-2026
Bachelor of Science - Psychology and Criminal Justice
Northeastern University
05-2020
Skills
- Employee Relations & Engagement
- Conflict Resolution, De-escalation, and Crisis Management
- Advanced Microsoft Office and Remote Data Entry
- Clinical documentation
- Multicultural competence
Certification
- Certified Instructor in Crisis Prevention Institute’s Non-Violent Crisis Intervention with Advanced Physical Skills
- Certified Instructor in Adult/Infant/Child BLS/CPR and First Aid
- Simmons School of Social Work Domestic Violence 101
- DOVE Children and Trauma and Abuse Later in Life
- DOVE Understanding the Abuser
Timeline
Intake Coordinator
Arbour and HRI Hospital
09.2025 - Current
Mobile Crisis Intervention Clinical Intern
Bay Cove Human Services, Boston Medical Center
01.2025 - 12.2025
Mental Health Associate Manager
Arbour Hospital
05.2024 - 09.2025
Inpatient Social Work Intern
Arbour Hospital
05.2024 - 12.2024
Mental Health Supervisor IV
Arbour Hospital
02.2022 - 05.2024
Mental Health Supervisor II
Arbour Hospital
01.2020 - 02.2022
Shelter Advocate and Operations Assistant
Transition House
01.2018 - 03.2020
Master of Social Work - Clinical Track
Boston University
Bachelor of Science - Psychology and Criminal Justice
Northeastern University