Maribel Ortiz
Holyoke
Summary
Enthusiastic Community Representative with deep understanding of community needs and strong commitment to service. Skilled in fostering relationships, facilitating group discussions, and coordinating community events. Strengths include problem-solving, communication, leadership, and adaptability. Previous work demonstrated positive community engagement through increased participation in local initiatives.
Overview
36
36
years of professional experience
Work History
Community Representative
01.2021 - Current
- Reviewed proposals to ensure alignment with community goals and objectives.
- Attended meetings, listened to presentations and discussed various topics with other committee members.
Assistant Office Manager/Program coordinator
Pediatric Dental Residency, NYU Langone, Holyoke Health Center
Holyoke
01.2011 - Current
- Coordinated rotation for residents at different sites and hospitals.
- Payroll for the NYU residents using /Kronos.
- Payroll for my staff at HHC using /Checkwriters also knowledge on EPIC.
- Create schedules and templates for the Residents.
- Developed and maintained strong relationships with community referral resources.
- Schedule and coordinate meetings in person or zoom.
- Book and create a schedule for the Oral Surgeon.
- Coordinate schedules for hygienists.
- Translate for patients and documents for the department.
- Summit prior authorization for dental and medical insurances.
- Schedule patients at the operating room for Shriners Hospital, Baystate and HMC.
- Community outreach
Board Member
Nueva Esperanza
Holyoke
01.2022 - 11.2025
- Participated in committees to enhance operational efficiency and effectiveness.
- Advocated for best practices in compliance and risk management policies.
- Attended board meetings and reviewed meeting agendas.
- Approved organizational strategies, budgets and business decisions.
Board Member
Beyond Walls
Lynn
01.2023 - 01.2025
- Reviewed industry trends to identify opportunities for growth and innovation.
- Participated in committees to enhance operational efficiency and effectiveness.
- Attended board meetings and reviewed meeting agendas.
- Collaborated with executive leadership to shape long-term vision and mission.
Patient Registration
Holyoke Medical Center
Holyoke
01.2010 - 01.2012
- Register patients that arrive at the emergency department.
- Collecting insurance information.
- Collecting patient information.
- Collecting co-payments.
Dr. Mark S. Singer OBGYN
Holyoke Medical Center
Holyoke
01.1998 - 05.2011
- Coordinated all the patients' schedules.
- Schedule all the surgeries for the patients.
- Translate for the doctor and patients.
- Order all the office supplies.
- Answering phones.
- Collecting co-payments
Coordinator for a Breast Grant Program
Holyoke Medical Center
Holyoke
07.2007 - 07.2009
- Managing referrals from females without insurance that needed it a yearly mammogram or a pap smear.
- Schedule pap smears and mammograms.
- Patients with positive findings for cancer I would call them and set up services for treatment, surgery, concealing and connect them with a support group.
- Collect all the data and send it to the state.
- Sending invoices and paying for the services provided to the patients
My own business as a Nail Technician
San Juan
01.1990 - 01.1995
Education
Administrative Assistant -
Rogie's Technical School
San Juan, Puerto RicoNail Technician Course -
Cosmetology School
Santurce, Puerto RicoBusiness - Two years of
Universidad Interamericana
San Juan, Puerto RicoMedical Interpreter -
Holyoke Community College
Holyoke, MASkills
- Creativity
- Problem solving
- Critical thinking
- Teamwork
- Organizational
- Attention to detail
- Responsible
- Payroll
- training
- People skills
- Openness
- Adaptability
- Time management
- Charisma
- Conflict management
- Innovation
- Planning
- Task delegation
- Negotiation
- Effective communication
- Empathy
- Motivation
- Planning community events
- Community outreach
- Meeting coordination
- Data collection
- Patient scheduling
- Fluent in multiple languages
- Cross-cultural communication
- Nonprofit experience
- Canvassing
- Event coordination
- Volunteer oversight
- Bilingual communication
Timeline
Board Member
Beyond Walls
01.2023 - 01.2025
Board Member
Nueva Esperanza
01.2022 - 11.2025
Community Representative
01.2021 - Current
Assistant Office Manager/Program coordinator
Pediatric Dental Residency, NYU Langone, Holyoke Health Center
01.2011 - Current
Patient Registration
Holyoke Medical Center
01.2010 - 01.2012
Coordinator for a Breast Grant Program
Holyoke Medical Center
07.2007 - 07.2009
Dr. Mark S. Singer OBGYN
Holyoke Medical Center
01.1998 - 05.2011
My own business as a Nail Technician
01.1990 - 01.1995
Administrative Assistant -
Rogie's Technical School
Nail Technician Course -
Cosmetology School
Business - Two years of
Universidad Interamericana
Medical Interpreter -
Holyoke Community College