Marie Astride Rock
Hyde Park
Summary
Versatile professional with a track record of enhancing operational efficiency and guest satisfaction at Smashburger. Excelled in roles requiring punctuality and meticulous attention to detail, from bakery assistant to guest service expert. Skilled in display setup and recipe following, significantly contributing to a positive and productive work environment. Demonstrated exceptional organizational and interpersonal skills, fostering strong relationships with colleagues and clients alike.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Wegmans
08.2024 - Current
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Guest Service Expert
Smashburger
03.2024 - Current
- Ensured adherence to safety protocols within the property, contributing to a secure environment for both guests and employees.
- Contributed to higher occupancy rates by upselling hotel rooms and packages, maximizing revenue potential for the property.
- Enhanced guest satisfaction by providing prompt and personalized assistance during their stay.
- Maintained high levels of cleanliness and organization in all public areas, elevating the overall guest experience.
Elementary School Teacher
Instritut Mixte Ebenezer
07.2016 - 11.2022
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
Church Secretary
Eglise De Dieu De La Prophetic
01.2015 - 12.2021
- Created and updated membership rosters, church documents and basic reports.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Greeted visitors, callers and members of congregation courteously and promptly
- Handled church correspondence, member database and building scheduling.
Education
Bachelor of Science - Accounting And Finance
Faculte Des Science Appliques
Port Au Prince, Haiti06-2020
High School Diploma -
College Catherine Flon
07-2014
Skills
- Punctuality
- Display setup
- Recipe following
- Product packaging
Certification
Nurse Aide Training Program
Languages
French
Full Professional
Haitian Croele
Full Professional
Timeline
Bakery Assistant
Wegmans
08.2024 - Current
Guest Service Expert
Smashburger
03.2024 - Current
Elementary School Teacher
Instritut Mixte Ebenezer
07.2016 - 11.2022
Church Secretary
Eglise De Dieu De La Prophetic
01.2015 - 12.2021
Bachelor of Science - Accounting And Finance
Faculte Des Science Appliques
High School Diploma -
College Catherine Flon
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