Mariel Ronga
Revere
Summary
Dedicated Passenger Service Agent specializing in check-in processes and gate management. Proven track record in enhancing the passenger experience through effective baggage handling and operational support.
Overview
2
2
years of professional experience
6
6
Certifications
Work History
Passenger Service Agent
Triangle Services
Boston
09.2023 - Current
- Assisted passengers with check-in processes and boarding procedures.
- Managed baggage handling and ensured proper loading onto aircraft.
- Provided information about flights, gate changes, and travel regulations.
- Operations about weight and balance in the aircraft.
- Arrival flights connect the bridge, disconnect bridge to the aircraft.
Education
Diploma - Finances ANALYSTS
Washington Business School
EL Salvador 08-2008
High School Diploma -
Colegio FATIMA
El Salvador 11-1998
Some College (No Degree) -
ESINE (ESCUELA INTERNACIONAL DE NEGOCIOS)
El Salvador Skills
- Passenger assistance
- Baggage handling
- Flight operation knowledge
- Check-in processes
- Gate management
- Customer service
Languages
English
Professional
Spanish
Full Professional
Certification
Operation flights
Timeline
Passenger Service Agent
Triangle Services
09.2023 - Current
Diploma - Finances ANALYSTS
Washington Business School
High School Diploma -
Colegio FATIMA
Some College (No Degree) -
ESINE (ESCUELA INTERNACIONAL DE NEGOCIOS)