Mariella Mellace
Peabody
Summary
Sales professional known for maintaining high standards and delivering results. Extensive experience in fostering team collaboration and adapting to dynamic retail environments. Reliable and flexible, skilled in inventory management and customer engagement. Recognized for strong leadership and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Server/Hostess
Taku Sushi Bar
01.2022 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sales Associate
GameStop
05.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Lead Keyholder
Healthy Pet
01.2015 - 01.2020
- Opened inventory boxes and restocked shelves.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Trained and mentored new employees.
- Managed inventory effectively, ensuring optimal stock levels for high-demand products.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed store personnel by delegating tasks and supervising daily operations.
- Streamlined opening and closing procedures as integral member of store staff.
Education
Associate of Arts - Biotechnology
North Shore Community College
Danvers, MA05-2026
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA05-2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Quality Control
- Calm Demeanor
- Organizational Skills
- Decision-Making
- Attention to Detail
Timeline
Server/Hostess
Taku Sushi Bar
01.2022 - 03.2022
Sales Associate
GameStop
05.2018 - 02.2020
Sales Lead Keyholder
Healthy Pet
01.2015 - 01.2020
Associate of Arts - Biotechnology
North Shore Community College
High School Diploma -
Peabody Veterans Memorial High School
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