MARILYN COLON
Boston
Summary
Dedicated advocate with over 10 years of experience working in direct social services and access to care. Superior interpersonal and organizational skills. Ability to multi-task, provide crisis management and interact with all people. Self-motivated.
Overview
17
17
years of professional experience
Work History
Community Resource Specialist
BETH ISRAEL DEACONESS MEDICAL CENTER
04.2019 - 01.2025
- Maintained accurate records and documented client data in company databases
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs
- Made referrals to utilize community resources for resident's needs
- Consulted and collaborated with other professionals to provide continuity of patient-family care
- Attended staff and trainings to obtain more information for resources
- Developed liaison with community and government official's to provide more resources and care to patient
Experience Administrative Assistant
COMMONWEALTH CARE ALLIANCE
05.2017 - 04.2019
- Assist outreach workers with housing applications for members
- Connect with different Housing authorities and property managers to obtain information on waitlist
- Create spreadsheets for managers to view waitlists and other important information
- Help clients/members with housing applications and submit them
- Answer phone, fax, and perform other general duties with managers and coworkers
Senior Residential Advocate
YMCA
07.2012 - 05.2017
- Company Overview: Aids Action Committee
- Maintain, screen and monitor waitlist for, SRO and other Housing lists
- Provide intensive case management at home & at site for clients in our housing program
- Maintain excellent relationships with property manager at YMCA and coordinate care plans, incident reports and attend provider meetings
- Record medical information for clients and goal-set with clients for medical adherence and staying healthy
- Coordinate all group activities for participants in the transitional housing programs, including assisting with curriculum development
- Engage in crisis management for high acuity clients in need of care
- Assist transitional housing clients in applying to subsidized housing and prepare clients for housing interviews
- Provide referrals as needed to partner agencies and internal programs
- Conduct inspections for both the residential and permanently housed clients
- Aids Action Committee
Leasing Officer
BOSTON HOUSING AUTHORITY
12.2007 - 07.2012
- Liaised between tenants and landlords for all major conflicts
- Ensured all contracts were completed in a timely matter and were correct
- Collected income verification from clients to determine eligibility for subsidy
- Checked rent calculations and viewed request for tenancy approval and rent increases
- Prepared leases for new admissions/clients
- Prepared Proposed Termination notices for tenants in violation of their lease
- Oversaw annual determination and interim changes
- Assisted leasing officers with clients that are in Section 8 program
- Scheduled and rescheduled recertification appointments for leasing officers
- Created and maintained client files that were portable
- Translated for Spanish speaking clients
- Answered phones, filed & copied documents, scheduled appointments, translated for Spanish speaking clients when needed
- Performed all other general office tasks
Education
Certificate Program - Computer Programming
Metro College
Ponce, PRSkills
- Notary public
- MS Word
- Excel
- Outlook
- Data Entry
- Rent Roll
- Elite Emphasis Program
- ETO
- Communication
- Self-motivated
- Fluent in Spanish
- Fluent in English
Languages
Fluent in Spanish
Fluent in English
Timeline
Community Resource Specialist
BETH ISRAEL DEACONESS MEDICAL CENTER
04.2019 - 01.2025
Experience Administrative Assistant
COMMONWEALTH CARE ALLIANCE
05.2017 - 04.2019
Senior Residential Advocate
YMCA
07.2012 - 05.2017
Leasing Officer
BOSTON HOUSING AUTHORITY
12.2007 - 07.2012
Certificate Program - Computer Programming
Metro College
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