Marilyn Colon
Boston
Summary
Dedicated advocate with over 10 years of experience working in direct social services and access to care. Superior interpersonal and organizational skills. Ability to multi-task, provide crisis management and interact with all people. Self- motivated.
Overview
18
18
years of professional experience
Work History
Community Resource Specialist
Beth Israel Deaconess Medical Center
Boston
04.2019 - Current
- Maintained accurate records and documented client data in company databases.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Made referrals to utilize community resources for resident's needs.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Attended staff and trainings to obtain more information for resources.
- Developed liaison with community and government official's to provide more resources and care to patient.
ExperienceAdministrative Assistant
Commonwealth Care Alliance
06.2017 - 04.2019
- Assist outreach workers with housing applications for members
- Connect with different Housing authorities and property managers to obtain information on waitlist
- Help clients/members with housing applications and submit them
- Create spreadsheets for managers to view waitlists and other important information
- Answer phone, fax, and perform other general duties with managers and coworkers.
Senior Residential Advocate
Aids Action Committee
08.2012 - 06.2017
- Aids Action Committee Maintain, screen and monitor waitlist for, SRO and other Housing lists Provide intensive case management at home & at site for clients in our housing program Maintain excellent relationships with property manager at YMCA and coordinate care plans, incident reports and attend provider meetings Record medical information for clients and goal-set with clients for medical adherence and staying healthy Coordinate all group activities for participants in the transitional housing programs, including assisting with curriculum development Engage in crisis management for high acuity clients in need of care Assist transitional housing clients in applying to subsidized housing and prepare clients for housing interviews Provide referrals as needed to partner agencies and internal programs Conduct inspections for both the residential and permanently housed clients
Leasing Officer
Boston Housing Authority
Boston
01.2008 - 08.2012
- Liaised between tenants and landlords for all major conflicts Ensured all contracts were completed in a timely matter and were correct Collected income verification from clients to determine eligibility for subsidy Checked rent calculations and viewed request for tenancy approval and rent increases Prepared leases for new admissions/clients Prepared Proposed Termination notices for tenants in violation of their lease Oversaw annual determination and interim changes Assisted leasing officers with clients that are in Section 8 program Scheduled and rescheduled recertification appointments for leasing officers Created and maintained client files that were portable Translated for Spanish speaking clients Answered phones, filed & copied documents, scheduled appointments, translated for spanish speaking clients when needed
- Performed all other general office tasks
Education
John F Kennedy High School
Santa Isabel P.R.Metro College
Ponce, P.R.Timeline
Community Resource Specialist
Beth Israel Deaconess Medical Center
04.2019 - Current
ExperienceAdministrative Assistant
Commonwealth Care Alliance
06.2017 - 04.2019
Senior Residential Advocate
Aids Action Committee
08.2012 - 06.2017
Leasing Officer
Boston Housing Authority
01.2008 - 08.2012
John F Kennedy High School
Metro College