Marilyn Gonzalez
Holyoke,MA
Summary
Bilingual (English/Spanish). Years of experience working with disabled and elderly people. Willing to learn new tasks quickly.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Medical Filer
Trinity health Gastroenterology
03.2023 - Current
- Duties include: Booking procedures Colonoscopy/upper endoscopy, ultrasound
- X-rays, labs, booking office visits
- Calling patients to provide their results
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
CNA
Linda Manor Assisted Living
03.2022 - 03.2023
- Duties include Assisting with ADLs
- Bathing, dressing, toileting, administering medications, assisting with Mobility
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Completed activities of daily living for patients unable to self-care and assisted those with limited mobility in completing tasks.
PCA
Apex Healthcare
10.2021 - 02.2022
- Improved patient comfort by providing compassionate and attentive care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Adult Foster Caregiver
Greater Springfield Senior Services
11.2014 - Current
- Caring for bathing, dressing, toileting, meal preparation, medications, laundry, house cleaning, transporting to appointments
- Prepared and maintained individual beds and personal space for foster children.
Education
Medical Assistant Certification - Medical Assistant
Mercy College of Health Sciences
Des Moines, IA04-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Home Health Aide (HHA) Certification
- medical assistant
Languages
English
Native or Bilingual
Timeline
Medical Assistant/Medical Filer
Trinity health Gastroenterology
03.2023 - Current
CNA
Linda Manor Assisted Living
03.2022 - 03.2023
PCA
Apex Healthcare
10.2021 - 02.2022
Adult Foster Caregiver
Greater Springfield Senior Services
11.2014 - Current
Medical Assistant Certification - Medical Assistant
Mercy College of Health Sciences
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