Marissa Pettibone
Great Barrington
Summary
Versatile Service-Driven Professional experienced in supporting diverse age groups, from early childhood to older adults. Achieved impactful results through curiosity, initiative, and commitment to respect and care for others. Focused on driving success in fast-paced environments while embracing new challenges.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Receptionist
Wheeler & Taylor Inc
Great Barrington, MA
07.2025 - Current
- Managed multi-line phone systems, answered incoming calls, and efficiently directed inquiries to appropriate departments
- Assisted customers with inquiries, offering guidance to enable informed decisions
- Provided comprehensive administrative and front-office support to ensure smooth operations in a fast-paced environment
- Provided administrative and front-office support to maintain operational efficiency in a fast-paced environment
- Sorted, organized, and distributed incoming mail and correspondence
- Utilized Microsoft Excel for data entry, recordkeeping, and administrative tracking
- Communicated client updates and requests to management and representatives to ensure timely follow-up
- Served as a liaison between clients and internal teams to ensure clear, timely communication
Teacher
Busy Bee Learning Center
Lee, MA
02.2023 - 07.2025
- Developed innovative approaches to engage students in the learning process through interactive activities and projects.
- Fostered positive learning atmosphere in classroom, enhancing student engagement.
- Collaborated with staff to create tailored strategies, improving student performance.
- Partnered with teacher to adapt curriculum, aligning with individual student goals.
- Built strong connections with children to enhance their comfort and trust.
- Fostered a positive classroom environment promoting student participation and collaboration.
- Developed engaging lesson plans tailored to diverse learning styles and abilities.
- Collaborated with parents and staff to support student development and address concerns.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Sales Associate
Dollar General
Sheffield, MA
08.2021 - 11.2021
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Tagged new merchandise in store to enhance inventory organization to facilitate sales and updated signage for clarity.
- Organized signage and merchandise displays to ensure compliance with visual presentation standards.
- Trained and mentored new team members to enhance team performance.
- Followed checklists to complete retail store opening and closing activities.
- Identified theft incidents during store hours to assist loss prevention team to support loss prevention efforts.
Print & Marketing
Staples
Great Barrington, MA
01.2017 - 12.2019
- Collaborated with clients to assess printing needs, develop tailored solutions, and ensure timely delivery.
- Performed quality checks and inspections to ensure accuracy and consistency in printed materials.
- Conducted quality checks and inspections to maintain accuracy of printed materials.
- Trained new staff members on proper operation of machines and safety procedures.
- Increased customer purchases by recommending relevant items based on individual needs.
- Facilitated additional customer purchases by suggesting relevant items based on needs.
- Produced sales reports and analyzed customer data to align with sales goals.
- Met merchandising standards by keeping store stocked and products faced.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Personal Care Attendant
Ad-Lib
Pittsfield, MA
10.2018 - 06.2019
- Assisted patients with bathing, dressing, grooming, ambulation, and toileting to enhance comfort and dignity.
- Provided compassionate, empathetic care to assist patients with activities of daily living, enhancing their quality of life.
- Offered emotional support to improve patient well-being and promote mental health.
- Highly skilled at preparing nutritious meals according to dietary needs and preferences.
- Executed light household tasks, including laundry, changing bed linens, and cleaning, to ensure a safe, clean environment for patients.
Education
Certificate - Child Behavior & Development
Greenfield Community College
Greenfield Ma05-2024
High School Diploma -
Monument Mountain Regional High
Great Barrington, MA06-2019
Skills
- Office organization
- Scheduling appointments
- Conflict resolution
- Data entry
- Customer interaction
- Report generation
- Classroom management
- Classroom leadership
- Student engagement
- Student assessment
- Assessment analysis
- Team coordination
- Client relations
Certification
- CPR Certified
- EEC Professional Qualifications Certification
Timeline
Receptionist
Wheeler & Taylor Inc
07.2025 - Current
Teacher
Busy Bee Learning Center
02.2023 - 07.2025
Sales Associate
Dollar General
08.2021 - 11.2021
Personal Care Attendant
Ad-Lib
10.2018 - 06.2019
Print & Marketing
Staples
01.2017 - 12.2019
Certificate - Child Behavior & Development
Greenfield Community College
High School Diploma -
Monument Mountain Regional High