Overview
Work History
Education
Timeline
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Marja Sayson

Medford

Overview

2014
2014
years of professional experience

Work History

Patient Coordinator

Microsurgical Endodontics
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
  • Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
  • Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
  • Worked with patients to schedule tests and procedures.
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Delivered excellent patient experiences and direct care.

Food and Beverage Manager

The Lenox Hotel / The Briar Group
02.2007 - 02.2014
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.

Education

High School Diploma - Business Administration

Camargo Aranha
São Paulo - Brazil

Dental Radiology Certification -

Boston University
Boston, MA

Timeline

Food and Beverage Manager

The Lenox Hotel / The Briar Group
02.2007 - 02.2014

Patient Coordinator

Microsurgical Endodontics

High School Diploma - Business Administration

Camargo Aranha

Dental Radiology Certification -

Boston University

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