- Passionate about balancing physical health with mental and emotional wellness
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Hiking
- Camping
- Team Sports
- Running
Mark Lawson
Hamilton,MA
Summary
Endorsed by the American Society for Clinical Pathology, I bring over 15 years of histology experience, including 12 years as a laboratory manager and four years as an Applications Specialist. I have developed a strong expertise in integrating business practices and ensuring customer satisfaction through collaboration. Committed to maintaining industry standards, I aim to leverage my knowledge and skills to foster growth, learning, and team development in my next role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Application Specialist- Life Sciences
Leica Biosystems
01.2024 - Current
- Demonstrated a proven track record in advanced immunohistochemistry and expertise in the histology market, collaborating with a sales counterpart to consistently achieve regional sales targets over the past four years
- Proven leadership skills in managing projects and teams, including coaching, mentoring, and training, by leading a project with four associates in my current role and overseeing clinical and research labs for 13 years
- Demonstrated exceptional public speaking skills by delivering webinars to audiences in the United States and Asia, with one featured on the Life Sciences Portal website, and serving as a speaker at two symposiums hosted by LBS
- Proven experience in a customer-focused, customer-facing role, consistently receiving positive feedback from external customers over the past four years, as well as recognition from internal stakeholders within the company
- Resolved complex user issues through diligent troubleshooting efforts and effective collaboration with colleagues, ensuring a positive end-user experience.
- Established performance metrics to track application success and identify potential areas for improvement, enabling data-driven decision-making in ongoing development efforts.
- Assisted sales teams with technical presentations and demonstrations, helping secure new business opportunities by showcasing product benefits to prospective clients accurately.
Applications Specialist II- Life Sciences
Leica Biosystems
01.2021 - 01.2024
- Independently install and evaluate instrumentation and consumables in the region
- Design and perform technical investigations, collaborating with Technical Service, Applications Manager, and global business units
- Adhere to Standard Work for customer complaint handling to ensure complete customer satisfaction
- Stay informed on regional customer base, competitors, and partnerships
- Collaborate internally with sales, service teams, and other swim lanes
- Train and begin mentoring new applications specialists through ride-alongs and paperwork
- Lead small group projects and calls with autonomy
- Provide support to other territories as needed to fill gaps
Applications Specialist- Life Sciences
Leica Biosystems
01.2020 - 01.2021
- Support Leica in my assigned region to achieve sales goals monthly, quarterly, and annually in the instrumentation and consumables of relevant product line
- Basic installation, evaluations, qualification and optimization for instrumentation sold and evaluated in the region with supervision or mentorship/consult
- Evaluations of consumables in region
- Build an in-depth understanding of new product technologies and their applications in a research histopathology environment
- Perform investigation of technical applications while working with Technical Service, Applications Technical Lead Applications Manager and Global Business Units
Associate Director, Advanced Pathology Services Laboratory Operations
lnvicro
01.2019 - 01.2020
- Direct day-day operations of the Advanced Pathology Services (APS) laboratory
- Manage staff and appropriate laboratory functions responsible for lnvicro's histology testing processes, including standard and advanced staining and immunohistochemistry processes (IHC, IF, ISH, Quanticell, multiplexing, etc) and other APS lab resources (ARG, MARG, CFT, etc)
- Serve as the primary point of contact to both the APS and Discovery and Preclinical (DPS) team members in supporting requests, processes, and general communication needs about the lab
- Assist in developing and implementing laboratory procedures and troubleshoot any analytical problems directly with APS team members and laboratory staff
- Develop, implement, and oversee as needed, the laboratory Quality Management System (QMS) in conjunction with the Compliance and Quality Assurance Department located at lnvicro's New Haven, CT facility
- Evaluate department needs and recommend improvements, determine proper remedial action to be taken, and lead or coordinate reagent and assay quality control and validations as needed
Associate Director, Compliance
lnvicro
01.2018 - 01.2019
- Plan and direct resources and activities of the quality and compliance functions in the Boston facility
- Serve as the site management quality representative
- Create, implement and maintain key quality systems, including quality protocol investigation reports (CAPA, etc) audit reports, protocols, regulatory submissions
- Conduct training of personnel on quality standards and procedures
- Schedule, prepare and conduct internal audits against approved procedures and statutory/regulatory requirements
- Track implementation of corrective actions related to audit findings, including verification of effectiveness
- Administer the CLIA/CAP program and appropriately escalate any compliance risks to management
- Assist in licensure applications and laboratory set up
- Review of documentation/records for accuracy, completeness and ensure good documentation practices are followed
- Advise staff to help meet established schedules or resolve technical or operational problems
- Support Quality functions at other U.S
- Sites, as needed
- Support regulatory inspection activities
Histopathology Supervisor and Interim Operations Manager
Mitra Biotech
01.2016 - 01.2018
- Developed the laboratory space, SOPs, and quality systems to be compliant with CUA and CAP standards
- Passed initial CUA and CAP assessments without deficiencies
- Work closely with the regulatory department to develop and maintain robust quality assurance and quality control programs, including proficiency testing
- Optimize and validate five multiplexed immunohistochemistry panels
- Support both clinical and research histopathology efforts
- Maintain equipment performance by establishing quality standards (IQ/OQ/PQ/ AMC) and troubleshooting procedures, arranging equipment replacement, service, and repair
- Collaborate with team member for bringing strategic solutions for ongoing problems
- Continue to demonstrate proficiency in all aspects relating to histopathology
Histology Supervisor
Mount Auburn Hospital
01.2011 - 01.2016
- Managed a team of 11 employees to handle approximately 20,000 cases, embed 30,000 blocks, and stain 70,000 H&E slides per year
- Trained and evaluated laboratory personnel making sure hospital and department goals, position requirements and my standards are being met
- Prepared the histology laboratory for CAP regulatory accreditation and safety adherence guidelines
- Supported department goals and objectives through intercommunication with department heads and associates
- Developed a comprehensive quality assurance program
- Continued to demonstrate proficiency in processing, embedding, cutting, staining, special stains, and immunohistochemistry
Histology Supervisor
St. Elizabeth's Medical Center
01.2008 - 01.2011
- Demonstrated proficiency in all aspects of histology including tissue processing, embedding, microtomy, H&E staining, special staining, immunohistochemistry, and cytology preparation
- Administered procedure manual preparation, employee performance appraisals knowledge of regulatory standards, inventory and budget control, and upkeep of College of American Pathologists proficiency testing
- Achieved a 100% satisfactory and zero deficiency score on laboratory inspections by the College of American Pathologists for three consecutive years
- Introduced and validated numerous antibodies to the pre-existing immunohistochemistry panel
Histotechnologist
St. Elizabeth's Medical Center
01.2007 - 01.2008
- Developed proficiency in all aspects of histology including tissue processing, embedding, microtomy, staining, special staining, immunohistochemistry, and cytology preparation
- Worked in a team setting to process over 60,000 H&E slides per year
- Maintained clear records of all work completed in the laboratory
Education
No Degree - Biotechnology
Northeastern University
Boston, MABA - Communication Studies
University of Massachusetts
Amherst, MA05-2002
Skills
- Performing and troubleshooting histological techniques including immunohistochemistry and in situ hybridization
- Customer relationship management
- Time management
- Troubleshooting IHC
- Teamwork and collaboration
- Cross-functional Teamwork
- Technical Presentations
- Customer Training
- Team leadership
Certification
- Histotechnologist (ASCP)
- CORe- Credential of Readiness in Business Fundamentals (Harvard Business School Online)
2021 Life Science Applications Specialist of the year
Voted Application Specialist of the year from the Life Science Application group.
Interests
Timeline
Senior Application Specialist- Life Sciences
Leica Biosystems
01.2024 - Current
Applications Specialist II- Life Sciences
Leica Biosystems
01.2021 - 01.2024
Applications Specialist- Life Sciences
Leica Biosystems
01.2020 - 01.2021
Associate Director, Advanced Pathology Services Laboratory Operations
lnvicro
01.2019 - 01.2020
Associate Director, Compliance
lnvicro
01.2018 - 01.2019
Histopathology Supervisor and Interim Operations Manager
Mitra Biotech
01.2016 - 01.2018
Histology Supervisor
Mount Auburn Hospital
01.2011 - 01.2016
Histology Supervisor
St. Elizabeth's Medical Center
01.2008 - 01.2011
Histotechnologist
St. Elizabeth's Medical Center
01.2007 - 01.2008
No Degree - Biotechnology
Northeastern University
BA - Communication Studies
University of Massachusetts
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