Mark LeDuc

• Made 100+ outbound dials daily to generate new business opportunities in a high-volume, high-goal environment.
• Consistently prospected into target accounts using cold calling, email, and social channels.
• Scheduled discovery meetings by identifying pain points and aligning Steer’s solutions with prospect needs.
• Worked closely with sales leadership to improve outreach strategies and increase meeting conversion rates.

• Developed and maintained strong client relationships to drive customer satisfaction and retention.
• Collaborated with cross-functional teams to enhance service offerings and streamline processes.

• Prospected new clients, averaging 75–100 outreach activities/day via phone and email.
• Hit or exceeded team and individual opportunity targets each quarter.
• Coached peers on outreach strategy, email personalization, and call scripting.

• Led promotional marketing campaigns from planning to execution across key accounts.
• Built relationships with client stakeholders and delivered presentations to win business.
• Coordinated cross-functionally to meet project deadlines and ensure client satisfaction.

• Closed new business by presenting tailored demos and solutions to prospects.
• Trained and mentored ISRs and BDRs on pipeline development and closing strategies.
• Collaborated with marketing to create customer-centric blog content and increase engagement.
• Upsold existing clients and increased average deal size and retention.

• Cold called and emailed prospects to generate qualified opportunities for the sales team.
• Customized messaging through Salesforce and Outreach to drive interest.
• Communicated value propositions and booked discovery meetings consistently.