Summary
Overview
Work History
Education
Skills
Timeline
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Marlene Gonzalez

Springfield

Summary

Dynamic Sterile Processing Manager with a proven track record at Cooley Dickinson, enhancing department efficiency through streamlined workflows. Skilled in team leadership and sterile technique, I excel in training staff and ensuring compliance with industry standards. Recognized for effective communication and problem-solving, I am HSPA certified and experienced with diverse surgical instruments.

Overview

18
18
years of professional experience

Work History

Sterile Processing Manager

Cooley Dickinson
11.2022 - Current
  • Improved sterile processing department efficiency by implementing streamlined workflows and procedures.
  • Facilitated communication with vendors and supply chain partners, addressing any issues or concerns related to instrument availability or quality.
  • Collaborated with surgical teams to ensure timely delivery of sterile instruments and equipment for surgeries.
  • Organized staff schedules to maximize productivity while maintaining appropriate staffing levels according to workload demands.
  • Managed a team of sterile processing technicians, providing ongoing training and support to ensure high-quality performance.
  • Followed safety protocols and precautions for safe and hazard-free work environment.
  • Maintained confidentiality of all patient information to conform to HIPAA standards.
  • Assisted in budget planning for the department.
  • Served as a liaison between the sterile processing department and other hospital departments.
  • Conducted regular audits of sterilization processes, ensuring compliance with industry standards and best practices.
  • Stayed current on industry trends, technologies, and regulations by attending conferences, workshops, and continuing education courses related to sterile processing management.
  • Evaluated employee performance regularly, offering constructive feedback and opportunities for professional growth.

Lead Sterile Processing Technician

Shriners Hospital for Children
08.2020 - 11.2022
  • Act as a liaison between the OR and Central Service.
  • In charge of ordering supplies and manage par level.
  • Check over pick sheets to ensure instruments and instrument sets are complete, sterile and available for next day scheduled surgeries.
  • Run daily test on sterilizers, washers, ultrasonic and other equipment.
  • Send out damaged instruments for repair and or purchase.

Central Service Supervisor

AdventHealth Celebration
04.2016 - 06.2020
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Supervised a team of 14 employees and delegated duties and responsibilities to each member.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Assisted in the recruitment process for new hires within the service department.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Repair and replace damaged instruments. Work with doctors to build up new instrument sets.

Sterile Processing Technician

Baystate Health
01.2012 - 03.2016
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
  • Cleaned and disinfected flexible scopes.
  • Answered telephone requests efficiently and courteously.
  • Picked cases.
  • Maintained specialty carts and supply bins.
  • Performed quality testing of all sterilizer functions.

CNA Orthopedic Specialist

Heritage Hall Health And Rehab
05.2007 - 12.2011
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assembled patient charts, documented and answered telephone calls.

Education

SIMS Sterile Processing Course

Springfield Technical Community College
Springfield, MA
12-2011

Medical Assisting Certificate

Ultrasound Diagnostic School
Springfield, MA
12-2003

GED -

Springfield Technical Community College
Springfield, MA
07-1995

Skills

  • Sterile technique expertise
  • Team leadership qualities
  • Documentation and recordkeeping
  • Knowledge of Censitrac and SPM tracking system
  • Trained in Lawson, Ebuy, Peoplesoft, Workday
  • Kronos timekeeping
  • UKG timekeeping
  • HSPA certified (formerly known as IAHCSMM)
  • Instrument Specialist certified through HSPA
  • Experience with Robotics, Ortho, Vascular, Laparoscopic and Neuro instruments

Timeline

Sterile Processing Manager

Cooley Dickinson
11.2022 - Current

Lead Sterile Processing Technician

Shriners Hospital for Children
08.2020 - 11.2022

Central Service Supervisor

AdventHealth Celebration
04.2016 - 06.2020

Sterile Processing Technician

Baystate Health
01.2012 - 03.2016

CNA Orthopedic Specialist

Heritage Hall Health And Rehab
05.2007 - 12.2011

SIMS Sterile Processing Course

Springfield Technical Community College

Medical Assisting Certificate

Ultrasound Diagnostic School

GED -

Springfield Technical Community College

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Marlene Gonzalez