Marlene Shepard

• Achieved 120% of 1.5M quota, identifying new business opportunities & expansion for SaaS viva insights platform, copilot AI & low code platform. Example Customers: Liberty Mutual Chase, Siemens Bank of America
• Extensive territory planning to find new opportunities to add value as a strategic advisor to clients & internal teams
• Lead technical teams & partners to ensure business requirements are fulfilled to win and deliver complex solutions
• Active participation to create documentation & work with teams for RFI and RFP responses
• Delivered comprehensive product presentations and demonstrations, showcasing the value proposition to potential clients
• Established strong relationships with key enterprise customers, driving customer satisfaction and retention.
• Mentored junior account executives, fostering a culture of professional development within the team.
• Actively participated in continuous learning initiatives by attending workshops or certifications relevant to the role or industry, ensuring up-to-date expertise

Managed pipeline of 150 accounts building a new net territory, reached over 115% of quota for CX SaaS solutions across multiple verticals and departments Sample Customers: JP Morgan, Morgan Stanley, Uber, IBM

• Lead territory mapping & planning leading team strategy with cross-functional teams to seamless integration of enterprise architecture into existing systems
• Orchestrated successful software demos using a consultative approach to shorten sales cycled and increase close ratio
• Selected as a team leader to mentor new hires and train in account mapping strategies for account penetration and growth
• Played a key role in driving digital transformation efforts, aligning technology strategies with evolving market demands and customer expectations.
• Delivered consistent results under tight deadlines, adapting quickly to shifting priorities or unexpected challenges without sacrificing quality or performance objectives.

• Achieved 140% of 1.5M quota for new logos & expansion building pipeline across SaaS portfolio into multiple verticals & departments: (Modern work: enterprise 365, teams, mobility & security, low code platform Sample Customers: Vodafone, Chase, American Express, Vertex Pharma
• Presidents club landing top 20% of overall team
• Lead the territory orchestrating resources from Solutions architect, internal sellers, partners, CSM, services & ERP/Azure team to drive Business value for strategic customers and build 5X pipeline
• Obtained certifications to enhance technical and professional skills, to enable strategic discussions for superior business outcomes to add value to digital transformation discussions

• Achieved 151% of 1.2M quota selling Oracle Sass CX Platform: Field Services, CRM sales & Service
• For net new and land/expansion accounts across multiple verticals
• Actively understand each customer’s technology footprint, strategic growth plans, business drivers & technology strategy to actively prospect, build pipeline and close business
• Collaborated & led account strategy with implementation partners, channel partners & internal sales teams to jointly develop business growth opportunities within enterprise accounts
• Collaborated with cross-functional teams to develop comprehensive solutions for client needs.
• Implemented targeted prospecting campaigns that resulted in an increased pipeline of qualified leads for the sales team.
• Strengthened customer loyalty by conducting regular check-ins, addressing issues proactively, and continuously identifying areas for improvement or upselling opportunities.
• Developed lasting relationships with channel partners, fostering collaboration on joint projects and increasing referral business opportunities.

• Delivers SaaS solutions natively integrated on the Salesforce Platform for ERP & HCM & Project management
• Achieved 120% of 1.2M sales quota through territory planning and prospecting to build a new book of business in a start-up environment..
• Developed an extensive Enterprise Account Plan for top target accounts collaborating with Salesforce & integration partners to accelerate pipeline growth
• Created and executed marketing campaigns to create demand within the assigned territory
• Collaborating & mentoring with BDR’s

• Brainshark provides the leading SaaS Sales Enablement & learning platform
• Obtained 130% of 1.2M quota of new logos in a start-up environment, selling a Sales Enablement & E-learning API connected platform
• Top 20% of sales team and presidents club winner
• Ensures delivery against key performance metrics, with a strong emphasis on new business sales, while expanding large key accounts
• Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
• Mentored junior account executives, fostering a positive work environment and encouraging professional growth.