Marta Peixoto
Fall River
Summary
To obtain a position as a Medical Assistant where I can utilize my education and work experience to provide a positive experience to my patients.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Brown University Health
Taunton, MA
09.2022 - Current
- Administered patient care, ensuring comfort and addressing concerns effectively.
- Assisted in clinical procedures, maintaining sterile environments and equipment readiness.
- Managed patient scheduling and follow-up appointments to enhance office efficiency.
- Conducted routine laboratory tests, ensuring accuracy and compliance with health protocols.
- Trained new staff on operational procedures, fostering a collaborative team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted surgical teams in preparing operating rooms, ensuring compliance with safety protocols and cleanliness standards.
- Coordinated patient schedules, optimizing workflow and reducing wait times for surgical procedures.
- Assisted pediatricians with patient examinations and procedure preparations.
- Managed patient intake processes, ensuring accurate data collection and appointment scheduling.
- Monitored vital signs and documented patient history in electronic health records.
- Trained new medical assistants on office protocols and patient care standards.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered vaccinations and medications according to pediatric protocols.
- Assisted healthcare providers with patient examinations and procedures.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Medical Assistant
Pediatric Associates of New Bedford
New Bedford, MA
02.2020 - Current
- Taking patient medical histories
- Preparing patients procedures to patients
- Assisting the physician during exams
- Collecting and preparing laboratory specimens
- Performing basic laboratory tests
Store Manager
Dunkin’ Donuts
Peabody, MA
08.2014 - 07.2019
- Director of daily operations, assigning duties and covering for staff shortages
- Ensure compliance of all standards for customer relations, food costs and safety protocols, proper sanitation and product preparation and merchandising
- In conjunction with the Regional Manager conduct interval evaluations and develop strategies to encourage growth for assistant managers, shift leaders and sales associates.
- Assist and support manager in projected trends of food consumption and supplies while analyzing financial data including but not limited to profit and loss statements and shortages to identify business opportunities and increase sales
- Effectively manage customer grievance and provide support to staff to ensure a smooth work day
- Assist in screening applications; onboarding of new hires and coaching to develop top performing staff
Shift Supervisor
Adhesive Packaging Specialties, LLC
Peabody, MA
01.2007 - 11.2013
- Maintain a high level of accuracy and provide proactive communication and support to staff and customers based on order specifications
- Ensured accommodations of special order requests and meeting of time sensitive requests
- Maintained accurate records of orders and tracking of deliveries to ensure optimal customer experience and return business
Education
Medical Assistant Diploma -
Boston Career Institute
Brookline, MA01-2015
High School Diploma - undefined
Peabody Veterans Memorial High School
Peabody, MA01-2006
Skills
- CPR Certified
- Phlebotomy
- Vital Signs
- Urinalysis
- Throat Cultures
- Injections
- EKG
- Medical Billing/Coding CPT/ICD
- Bookkeeping
- Appointment Scheduling
- Electronic Medical Records
- General Office Procedures
- Medical Terminology
- Customer Service
- Fluent in Spanish and Portuguese
- Specimens collection and processing
- Patient scheduling
- Medical terminology
- Patient care
- Clinical documentation
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Inventory and supply management
Certification
- CMA - Certified Medical Assistant
- CPR
- BLS Certification
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Certified Medical Assistant
Brown University Health
09.2022 - Current
Medical Assistant
Pediatric Associates of New Bedford
02.2020 - Current
Store Manager
Dunkin’ Donuts
08.2014 - 07.2019
Shift Supervisor
Adhesive Packaging Specialties, LLC
01.2007 - 11.2013
High School Diploma - undefined
Peabody Veterans Memorial High School
Medical Assistant Diploma -
Boston Career Institute