Martin Minucci
South Boston
Summary
Dynamic professional with expertise in cash handling and customer service excellence at Sullivans Castle Island. Enhanced operational efficiency by reducing food waste and training new employees. Proven ability to collaborate effectively, ensuring seamless service delivery and maintaining high standards. Strong attention to detail and communication skills drive success in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Cashier
Sullivans Castle Island
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for optimal operational flow.
- Handled cash management, including balancing registers at the end of shifts.
- Collaborated with team members to improve service delivery during peak hours.
- Trained new employees on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Cook
Sullivans Castle Island
02.2025 - 12.2025
- Ensured food safety and sanitation practices adhered to health regulations and company policies.
- Assisted in inventory management, tracking supplies, and minimizing waste during meal preparation.
- Collaborated with kitchen team to enhance workflow efficiency during high-volume service periods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Education
High School Diploma - Music
Catholic Memorial
West Roxbury, MA06.2006
Skills
- Food safety
- Inventory management
- Cash handling
- Customer service
- Team collaboration
- Sanitation practices
- Waste reduction
- Training new employees
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
Timeline
Cook
Sullivans Castle Island
02.2025 - 12.2025
Cashier
Sullivans Castle Island
High School Diploma - Music
Catholic Memorial