Motivated and organized administrative professional with expertise in managing executive calendars, coordinating complex travel arrangements, and maintaining effective communication with stakeholders. Committed to enhancing organizational efficiency through meticulous attention to detail and proactive support in dynamic environments.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Beth Israel Deaconess Medical Center
Boston
06.2023 - Current
Screened and prioritized emails, phone calls, and other communications, ensuring prompt responses on behalf of executives.
Managed executive calendars, scheduled meetings, and coordinated appointments to enhance time management.
Organized and booked complex travel arrangements, including flights, accommodations, and transportation.
Prepared meeting agendas, took detailed minutes, and tracked action items to ensure follow-up and completion.
Handled and maintained confidential and sensitive information with discretion and professionalism.
Managed office supplies, coordinated maintenance of office equipment, and ensured a well-organized and efficient work environment.
Processed invoices, receipts, and expense reports to support financial tracking and ensure budget adherence.
Coordinated logistics for company events, conferences, and meetings to facilitate seamless execution and maintain high standards.
Provided research and administrative support on special projects, delivering key insights and timely reports.
Acted as a liaison between executives and stakeholders, maintaining positive and professional relationships.
Supported executive leadership with task prioritization, project management, and deadline tracking to ensure efficiency and productivity.
Maintained effective communication with internal and external partners, enhancing organizational flow and collaboration.
Managed inbound and outbound calls, providing excellent customer service and addressing inquiries in a professional manner.
Administrative Assistant III
Beth Israel Deaconess Medical Center
Boston
12.2021 - 06.2023
Organize and schedule appointments
Prepare documents for meetings
Write and distribute emails, correspondence, letters, faxes and forms
Developed and maintained a filing system to enhance document retrieval and organization.
Answered and directed phone calls to ensure effective communication and timely responses.
Prioritized tasks effectively to ensure timely completion.
Entered data into systems to support accurate record-keeping and information accessibility.
Sales Associate
Walgreens
Roslindale
05.2015 - 05.2022
Provide product information and suggestions to customers
Answer questions for customers
Resolve customer service issues
Train new employees
Processed customer prescriptions accurately
Update insurance information
Pharmacy Tech in Training
Medical Assistant
Beth Israel Deaconess Medical Center
Boston
06.2019 - 12.2021
Managed patient check-in and check-out processes to enhance clinic workflow
Measured and recorded patient vital signs and EKG readings in a clinical setting.
Phlebotomy, lab test and specimen collection
Maintained organized and stocked exam rooms to ensure readiness for patient care
Providing patients with instructions for tests and procedures
Coordinated supply ordering to support clinical operations and patient needs
Organized and prioritized daily tasks to ensure timely completion of responsibilities.
Completed tasks promptly
Scheduling appointments, follow up test and radiology
Collected patient co-pays during check-in for services rendered.
Scanning records into the OMR system
Mailing out letters, lab results and other correspondents
MA Intern
Beth Israel Deaconess Medical Center
Boston
02.2019 - 04.2019
168 Hour Medical Assistant Internship in Infectious Diseases, Allergy & Inflammation Department
Recorded vital signs, EKG readings, and spiral CT imaging results to support accurate patient assessment.
Prepared exam rooms by cleaning and restocking to ensure readiness for patient visits.
Updated medical records to maintain accurate and timely patient information.
Education
Medical Assistant Certificate -
Bunker Hill Community College
Boston, MA
05-2019
High School Diploma -
Boston Community Leadership Academy
Boston, MA
06-2017
Skills
Managed executive calendars
Calendar management
Scheduled meetings
Travel arrangement management
Travel coordination
Prepared meeting agendas
Tracked action items
Assisted with financial tracking
MS Word
Excel
PowerPoint
Email management
Document preparation
Business correspondence
Customer relationship management
Customer service expertise
Customer service
Office administration
Administrative support
Executive support
Event planning
Project support
Optimized time management
Time management
Liaison skills
Attention to detail
Problem solving
Strong problem solver
Adapts under pressure
Team collaboration
Communication skills
Screened and prioritized emails
Managed inbound/outbound calls
Multi-line phone proficiency
Office organization
Appointment setting
HIPAA
Appointment setting
Email management
Business correspondence
Customer service
References
Available Upon Request
Volunteer Other
Patient Transport Assistant, Brigham & Women's Hospital, Spring 2015
National Honor Society & Perfect Attendance all four years, Boston Leadership Academy
Skills Achievements Summary
Clerical work
Vital Signs, EKG, Phlebotomy
Computer: MS Word, Excel, PowerPoint, OMR, CCC
Languages: Fluent in English and Spanish
Ability to function under pressure
Quick learner
Great time management abilities
Proven customer service experience
Managed executive calendars, scheduled meetings, and optimized time management.
Screened and prioritized emails, calls, and communications for executives.
Executive Assistant/Development Coordinator at TRITEC Real Estate Company, Inc.Executive Assistant/Development Coordinator at TRITEC Real Estate Company, Inc.