Mary Barton

• Supervise daily operations to ensure amazing customer service and satisfaction
• Training of new staff on our best practices and steps on delivering customer service
• Resolved escalated customer issues, fostering positive relationships and loyalty.
• go over customer feedback and come up with a plan to better the store and deliver a better experience for said guest.
• promote a positive work environment through having open communication between the team, team collaboration and high morale.
• Counting and verifying daily deposits and filing paper work
• Answering and taking customer phone calls

• Developed strong relationships with vendors, negotiating favorable pricing for fixtures and display materials.
• Oversaw visual merchandising for store collateral change-outs.
• Communicated visual merchandising information and standards during daily huddles.
• delivered great customer service through greeting and assisting customers with any request.
• Ran promotion team. Changed out graphics and signage
• Created visual displays to highlight new and featured products.

Overnight Merchandiser Supervisor

• Supervised merchandising team, ensuring efficient execution of tasks and deadlines.
• supervised and worked along side the truck unloading team.
• Was in charge of putting together and executing visual displays
• Trained new employees in merchandising techniques and company policies
• Customer service and provided great daily experiences for them
• counted down and verified daily deposits

customer service associate (part time)

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Resolved customer complaints promptly, fostering loyalty and repeat business through effective problem-solving skills.
• Helped customers complete purchases, locate items, and join reward programs.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• provided a clean selection and floor of product
• Greeted customers and provided outstanding customer service.

• Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
• Maintained organized merchandise displays, promoting products and increasing sales visibility.
• Greeted customers and helped with product questions, selections, and purchases.
• Counted and made deposits for the store