Maryann Jigerjian
Raynham
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
T.J. Maxx
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Tax Preparer
Jackson Hewitt
02.2022 - 04.2022
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine best filing options.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Front Desk Agent
Fairfield Inn & Suites
05.2018 - 01.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Reduced wait times during peak hours by quickly processing transactions and providing timely assistance to guests.
- Improved front desk efficiency by maintaining organized records of guest reservations, payments, and special requests.
- Collaborated with housekeeping and maintenance teams to maintain high standard of cleanliness in rooms and common areas.
Inside Sales Representative
Starwood Hotel and Resorts
03.2016 - 02.2017
- Managed a high volume of incoming calls professionally while maintaining an exceptional level of customer service.
- Leveraged knowledge of local attractions and amenities to provide tailored recommendations for guests, enhancing their overall stay experience.
- Streamlined reservation processes for improved booking experience and increased room occupancy rates.
- Coordinated group bookings efficiently for conferences or events held at the hotel, ensuring seamless guest experience.
Sales Associate
TJ Maxx
11.2012 - 03.2016
- Assisting customers with any help
- I am also a cashier helping with purchases and returns
- Answering phones and directing calls
- Also help out with unloading and processing the truck
- I also worked in the cash office reconciling the drawers and preparing the deposit.
Education
Associate of Science - Accounting
Massasoit Community College
Brockton, MA06.2001
High school diploma -
Bristol-Plymouth Voc Tech
Taunton, MA06.1992
Skills
- Tax Experience
- Bank Reconciliation
- Accounting
- Accounts receivable
- Typing
- Accounts payable
- Front desk
- Order entry
- Customer service
- Cash management
- Cash handling
- Retail sales
- Sales
- Cash register
- Hotel experience
- POS
- Call center
- Teamwork and collaboration
- Organization skills
- Guest services
- Credit and cash payments
- Work ethic and integrity
- Document preparation
- Hospitality service expertise
- Guest accommodations
- Email and phone etiquette
- Client communication
- Administrative skills
- Goal oriented
- Profiecient in Microsoft Products (Word, Excel, Powerpoint, Outlook, Teams)
Certification
Driver's License, 06/20, 10/24
Timeline
Cashier/Sales Associate
T.J. Maxx
09.2022 - Current
Tax Preparer
Jackson Hewitt
02.2022 - 04.2022
Front Desk Agent
Fairfield Inn & Suites
05.2018 - 01.2020
Inside Sales Representative
Starwood Hotel and Resorts
03.2016 - 02.2017
Sales Associate
TJ Maxx
11.2012 - 03.2016
Associate of Science - Accounting
Massasoit Community College
High school diploma -
Bristol-Plymouth Voc Tech
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