Maryna Kasianova

- Maintained accurate and up-to-date patient medical histories and documentation in electronic health record systems.

- Assisted healthcare providers during examinations and procedures, ensuring a smooth and efficient workflow.

- Performed administrative tasks including scheduling appointments, managing patient records, and handling billing inquiries.

- Conducted vital sign checks and prepared patients for examinations, enhancing patient care quality.

- Assisted in the development and implementation of patient care plans in collaboration with medical staff.

- Managed inventory and ordered medical supplies, ensuring availability and compliance with regulations.

- Coordinated with insurance companies to verify coverage and resolve billing issues promptly. Prior Authorizations.

- Conducted routine lab tests and prepared specimens for analysis, ensuring timely results for patient care.

- Responded to patient inquiries and concerns with professionalism, ensuring high levels of satisfaction.

- Taking care of infants and kids up to 12 years old.

- Online user support

- Customer service

- QA, bug reporting

- Issue escalation and ticket tracking

- Product Alpha/Gamma testing

- Chat moderating

- Social media management

- Online entertainment organization

- Customer service

- Sales representative

- Invoice creation

- Custom declarations

- Government tender preparation and support