MARYPATRICIA BAILEY

Marlborough

Summary

Enthusiastic, experienced education professional with a strong background in academic management, application review, learning design, and student advising. Over 10 years experience working with diverse populations in higher education settings both in the U.S. and internationally. Proven ability to evaluate complex academic credentials, communicate effectively, and maintain confidentiality. Skilled in working independently in high-volume, deadline-driven environments.

Work History

Assistant to the CEO / Project Manager – Admissions & Career Services

Link Campus University of Malta

Developed admissions and orientation processes
Reviewed applicant transcripts, essays, and credentials
Designed and led Orientation and Placement programs
Authored promotional and program materials including the Executive MBA Viewbook

Academic Director

European School of Economics

Managed academic programs, evaluated transcripts, supported student progress
Oversaw all academic operations, including curriculum and accreditation review
Evaluated academic records for U.S. and international students
Collaborated with faculty and staff on student outcomes and support services

Director of Student Activities

John Cabot University

Led student engagement, advising, and event programming
Advised student groups and councils
Developed student policies and authored the Student Activities Guidebook
Supported admissions, recommending efforts for incoming cohorts

ESL Educator

Clinton Public Schools

Instructed and supported English learners at the middle school level
Provided academic support and testing prep for multilingual students
Familiar with IEPs, academic records, and student performance tracking

Customer Support Agent, EMEA

Jabra GN Audio

Managed high-volume customer inquiries with precision and discretion
Guided customers step by step connectivity fixes to resolve user and device malfunctions

Interim Director of Community Programs

Central Mass Agency on Aging

Coordinated communications among 60+ service agencies, requiring message tailoring to gain crucial buy-in and overcome resistance.
Proposed refocus on outreach efforts to use existing technology to its full extent.

Education

Master of Education - College Student Personnel & Administration

Northeastern University

Boston, MA

1991

Bachelor of Arts - Liberal Arts And Human Development

University of Massachusetts, Amherst

Amherst, MA

1989

Skills

Application Review & Evaluation
Academic Advising & Student Services
US & International Transcripts
Essay & Credential Review
Higher education administration
Confidentiality & Ethics

Remote & Independent Work
Cross-Cultural Communication
Writing, Editing & Translation
Microsoft Office
Certified Associate Program Management

Timeline