Mary T. Barczak
Wilmington
Summary
Dedicated professional server recognized for consistently delivering exceptional dining experiences and maintaining high service standards. Expertise in customer service, order accuracy, and efficient multitasking within fast-paced environments enhances overall guest satisfaction. Known for fostering effective teamwork and adaptability while creating a positive atmosphere during peak hours. Committed to achieving results that exceed expectations and ensure memorable experiences for every guest.
Overview
42
42
years of professional experience
Work History
Server
Rosaria
Saugus, MA
01.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently during peak hours, ensuring timely service.
- Collaborated with kitchen staff to coordinate order accuracy and presentation.
- Trained new servers on menu knowledge and service protocols to maintain standards.
Realtor
True North Realty
Reading, MA
05.2018 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Waitress/Cocktail Waitress
Artichokes
Wakefield, MA
10.2011 - Current
- Operating computer/cash register
- Interacting with patrons; addressing customer needs
- Efficiency in handling food substitutions and special requests
- Training and periodically assisting co-workers
- Assisting in private party functions in bar area and lounge
- Responsible service of alcohol in accordance with state law
Senior Head Teller
Citizens Bank
Wilmington, MA
08.2018 - 02.2022
- Identified potential needs through observation, questioning and listening.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Mentored newly hired team members on appropriate responses to patron questions.
- Replenished ATM funds in empty canisters prior to validation process.
- Answered inquiries regarding checking and savings accounts and other related products.
- Introduced customers to other bank team members to help meet financial needs.
- Maintained friendly and professional customer interactions.
Substitute Teacher
Wilmington Public School
Wilmington, MA
09.2016 - 05.2020
- Keeping classrooms orderly, maintaining structured learning environment while teacher is absent
- Assuring that teacher’s plans are followed
Realtor
Lamacchia Realty, Inc
Woburn, MA
05.2016 - 05.2018
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
Office Manager
Marposs Techno
Wakefield, MA
01.1988 - 01.1993
- Customer service
- Answering phones
- Organizing office activities
- Maintaining efficiency in office
- Administrative duties
Analogic Corp
Peabody, MA
01.1984 - 01.1988
- Reviewing, verifying, and approving expense reports
- Reviewing, verifying, and approving invoices
- Assisting with financial transactions
Education
Management Training Food Handler Training Responsible Alcohol Training Allergens Training Professional Bartender -
s School of New England
TewksburyCPR/Chokesafe Training - undefined
Wakefield, MAServSafe - undefined
Wakefield, MAMA - undefined
B.S - Business Administration
Merrimack College
North Andover, MA1984
High School Diploma - undefined
Woburn High School
Woburn, MA1980
Skills
- Strong work ethic
- Exceptional customer service
- High volume dining
- Team collaboration
- Order accuracy
- Food safety practices
- Allergy awareness
- Dining area maintenance
- Tableside etiquette
- Food delivery
- Banquet coordination
- Upselling techniques
Timeline
Server
Rosaria
01.2024 - Current
Senior Head Teller
Citizens Bank
08.2018 - 02.2022
Realtor
True North Realty
05.2018 - Current
Substitute Teacher
Wilmington Public School
09.2016 - 05.2020
Realtor
Lamacchia Realty, Inc
05.2016 - 05.2018
Waitress/Cocktail Waitress
Artichokes
10.2011 - Current
Office Manager
Marposs Techno
01.1988 - 01.1993
Analogic Corp
01.1984 - 01.1988
CPR/Chokesafe Training - undefined
ServSafe - undefined
MA - undefined
B.S - Business Administration
Merrimack College
High School Diploma - undefined
Woburn High School
Management Training Food Handler Training Responsible Alcohol Training Allergens Training Professional Bartender -
s School of New England