Massiel Toribio De Ramos
Fall River
Summary
Dynamic Dental Assistant with proven expertise at Gentle Dental, enhancing patient retention through exceptional communication and education. Skilled in digital X-ray proficiency and infection control, I streamlined appointment scheduling and improved operational efficiency, contributing to a safer, more organized practice environment. Committed to delivering high-quality patient care and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dentistry With a Smile
12.2024 - Current
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Dental Assistant
Gentle Dental
10.2022 - 11.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Education
Certified Dental Assistant - Dentistry
Lincoln Technical Institute
Rhode Island 06.2024
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Appointment scheduling
- X-ray processing
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Patient scheduling
- Infection control proficiency
- Impression taking skills
- Treatment room breakdown
- Patient education
- Dental material handling
- Oral surgery assistance
- Inventory management
- Dental records
Certification
Certified Dental assistant
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Dental Assistant
Dentistry With a Smile
12.2024 - Current
Dental Assistant
Gentle Dental
10.2022 - 11.2024
Certified Dental Assistant - Dentistry
Lincoln Technical Institute
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