Matthew Baker
Total Mortgage
Townsend
5
years of professional experience
Results-oriented MBA graduate focused on leveraging innovative problem-solving skills to enhance team efficiency and drive growth. Possesses a strong work ethic and a detail-oriented approach, dedicated to supporting programs and projects through effective administrative leadership.
Work History
Marketing and Business Development Strategist
8 Months- Developed new social media campaigns/posts and designs that helped to increase top loan officer engagement across several social media platforms (i.e. Facebook, Instagram, etc.)
- Help design and order new promotional material and merchandise for top loan officers to distribute to clients and partners
- Planned and initiated new business development and retention strategies that increase borrower and attorney retention as well as new business for top loan officers
Reconciliation Specialist & Customer/Vendor Liaison
1 Year 10 Months- Processed daily funding and purchase errors, managed accounts payable and receivable transactions, ensuring accuracy in loan-based financial transactions
- Gather information on client's revenue selection for seasonal audits, process monthly S214 reports, and process monthly warehouse loan reconciliations with major banks
- Liaison between clients, accounting, and customer service departments throughout loan process
Intern
3 Months- Provided administrative support by screening calls of on-air guests, writing show podcast descriptions, and monitoring social media for breaking sports news, enhancing audience engagement.
- Received high marks in performance reviews for work ethic, quick learning, clear communication and extensive sports knowledge.
- Assisted in content creation for live broadcasts and social media platforms.
- Coordinated guest appearances and managed scheduling for on-air interviews.
- Supported research initiatives, compiling statistics and information for sports segments.
Intern - Paid
3 Months- Managed score sheets and tournament standings, ensuring accurate scorekeeping during hockey games.
- Established a detailed directory of referees to streamline game assignments of referees available for games to keep track of tournament score sheets, standings and rules.
- Assisted in organizing and executing sporting events, ensuring smooth operations throughout each event.
- Supported team with equipment setup and maintenance, enhancing overall operational efficiency.
- Coordinated scheduling for ice time, optimizing facility usage for various sports activities.
Education
Master of Business Administration - Business Management
Bachelor of Arts - Business Management
Skills
Social Media Strategy
Market Analysis
Project Management
Client and vendor management
Operational Coordination
Organizational Skills
Team Collaboration
Communication Skills
Market analysis
Timeline
Marketing and Business Development Strategist
Total Mortgage
11.2025 - CurrentRead More
Reconciliation Specialist & Customer/Vendor Liaison
Total Moving Services
01.2024 - 11.2025Read More
Intern
98.5 The Sports Hub
01.2023 - 04.2023Read More
Intern - Paid
New England Sports Center
01.2022 - 04.2022Read More
Assumption University
Master of Business Administration from Business Management
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Assumption University
Bachelor of Arts from Business Management
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