Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Champagne

Arlington,MA

Summary

Dynamic and enthusiastic individual with an eagerness for learning new skills and solving a variety of issues. Committed to fostering customer relationships through reliability and a friendly face.

Overview

13
13
years of professional experience

Work History

Sales, Receiving, and Repair Associate

Tags Hardware
09.2019 - Current
  • Proactively assists customers by solving problems, answering their questions, and providing informed recommendations of merchandise and services available.
  • Handles proper receiving, staging, and storage of merchandise, as well as coordinates incoming deliveries.
  • Assembles, repairs, and assists in delivery of appliances and furniture.
  • Assists in store closing procedures, such as counting money, cleaning, and securing the building.

Produce Assistant Manager

Bfresh Market
08.2017 - 09.2019
  • Supervised and trained teammates with clear expectations and support.
  • Ensured product was stocked and met quality guidelines and ordered produce to maintain inventory according to the store’s projected needs.
  • Responded to customer questions and provided information on product.
  • Recipient of Shiny Apple Award (Employee of the Month) December 2017

Service Center Associate/Cashier Customer Service Associate

Hannaford Supermarket
03.2012 - 05.2017
  • Gave fast and professional answers to all customer inquiries or complaints.
  • Facilitated the transfer of money through Western Union in accordance with the Dodd-Frank Wall Street Reform and Consumer Protection Act.
  • Collected money in the form of cash, checks, or debit/credit cards from customers efficiently and accurately.
  • Recipient of Service Star Award (Employee of the Month) February 2016

Education

High School -

South Portland High School
South Portland, ME
06.2011

High School - Automotive Technology

Portland Arts and Technology High School
Portland, ME
06.2011

No Degree - Communications And New Media

Southern Maine Community College
South Portland, ME

Skills

  • Mechanical aptitude
  • Problem-solving
  • Customer engagement
  • Willingness to learn

Timeline

Sales, Receiving, and Repair Associate

Tags Hardware
09.2019 - Current

Produce Assistant Manager

Bfresh Market
08.2017 - 09.2019

Service Center Associate/Cashier Customer Service Associate

Hannaford Supermarket
03.2012 - 05.2017

High School - Automotive Technology

Portland Arts and Technology High School

High School -

South Portland High School

No Degree - Communications And New Media

Southern Maine Community College

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Matthew Champagne