Matthew Delhomme
Boston
Summary
Detail-oriented and adaptable professional with a background in retail and customer service. Known for delivering exceptional customer assistance, resolving inquiries swiftly, and fostering positive shopping experiences. Eager to leverage skills to drive customer satisfaction in a new role.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Show Ambassador
Museum of Ice Cream
Boston
11.2024 - Current
- Engaged customers through interactive exhibits, enhancing their overall experience at the Museum of Ice Cream.
- Greeted customers and provided excellent customer service.
- Giving guest the most magical experience and letting them feel welcomed and and express they fun they are having with ice cream
Retail Sales Associate
CVS Pharmacy
Brookline
05.2022 - 02.2025
- Communicated product knowledge effectively to assist customers in making informed choices.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Resolved customer inquiries and issues swiftly to maintain a positive shopping experience.
- Processed sales transactions efficiently, ensuring accurate cash handling and customer receipts.
Education
The Commonwealth of Massachusetts GED
Boston, MASkills
- Customer engagement
- Exhibit interaction
- Product knowledge
- Customer assistance
- Merchandise organization
- Problem solving
- Attention to detail
- Adaptive learning
- Heavy lifting
- Pallet stacking
- Stocking
- Safety training
- Order picking
- Barcode scanning
- Storage organization
- Tag products
- Cash register operations
Certification
- ServSafe
Affiliations
- Art
Timeline
Show Ambassador
Museum of Ice Cream
11.2024 - Current
Retail Sales Associate
CVS Pharmacy
05.2022 - 02.2025
The Commonwealth of Massachusetts GED