Summary
Overview
Work History
Skills
Timeline
Generic

Matthew Ferland

Quincy

Summary

Dynamic retail professional with exceptional leadership skills, driving top-line sales at Christian Louboutin through innovative clienteling and team management. Proven expertise in store operations and visual merchandising, consistently exceeding goals while fostering a customer-centric environment. Committed to operational excellence and teamwork, enhancing the shopping experience.

Overview

18
18
years of professional experience

Work History

Assistant Boutique Manager

Christian Louboutin
2022.08 - Current

Drove top line sales through team management, clienteling, and creating an elevated shopping experience.

Department Manager

Prada
2020.12 - 2022.08

Managed sales team to ensure monthly store goals were achieved and/or exceeded. Ensured visual presentations and product flow were consistent with company expectations.

Multi Unit Visual Manager

Tory Burch
2016.04 - 2020.05

Visually merchandised all full priced Massachusetts boutiques. Partnered with store managers to ensure stores met with company product guidelines to maximize profits.

Associate Manager

J.Crew
2013.04 - 2016.04

Maximized top lines sales through team management and coaching. Focused on creating a customer centric business environment, while partaking in inventory, product flow, and hiring.

Brand Manager

Express
2011.06 - 2013.02

Drove top line sales through visual merchandising and operational excellence. Coached and trained team in the moment to maximize business.

Visual Manager

Guess
2006.10 - 2011.06

Drove top line sales through visual excellence. Merchandised all full priced New England and upstate New York stores.

Skills

  • Customer service
  • Exceptional leadership
  • Store operations
  • Retail sales
  • Loss prevention
  • Teamwork
  • Positive attitude
  • Time management

Timeline

Assistant Boutique Manager

Christian Louboutin
2022.08 - Current

Department Manager

Prada
2020.12 - 2022.08

Multi Unit Visual Manager

Tory Burch
2016.04 - 2020.05

Associate Manager

J.Crew
2013.04 - 2016.04

Brand Manager

Express
2011.06 - 2013.02

Visual Manager

Guess
2006.10 - 2011.06
Matthew Ferland