Summary
Overview
Work History
Skills
Timeline
Generic

Matthew Ferland

Quincy

Summary

Dynamic retail professional with exceptional leadership skills, driving top-line sales at Christian Louboutin through innovative clienteling and team management. Proven expertise in store operations and visual merchandising, consistently exceeding goals while fostering a customer-centric environment. Committed to operational excellence and teamwork, enhancing the shopping experience.

Overview

18
18
years of professional experience

Work History

Assistant Boutique Manager

Christian Louboutin
08.2022 - Current

Drove top line sales through team management, clienteling, and creating an elevated shopping experience.

Department Manager

Prada
12.2020 - 08.2022

Managed sales team to ensure monthly store goals were achieved and/or exceeded. Ensured visual presentations and product flow were consistent with company expectations.

Multi Unit Visual Manager

Tory Burch
04.2016 - 05.2020

Visually merchandised all full priced Massachusetts boutiques. Partnered with store managers to ensure stores met with company product guidelines to maximize profits.

Associate Manager

J.Crew
04.2013 - 04.2016

Maximized top lines sales through team management and coaching. Focused on creating a customer centric business environment, while partaking in inventory, product flow, and hiring.

Brand Manager

Express
06.2011 - 02.2013

Drove top line sales through visual merchandising and operational excellence. Coached and trained team in the moment to maximize business.

Visual Manager

Guess
10.2006 - 06.2011

Drove top line sales through visual excellence. Merchandised all full priced New England and upstate New York stores.

Skills

  • Customer service
  • Exceptional leadership
  • Store operations
  • Retail sales
  • Loss prevention
  • Teamwork
  • Positive attitude
  • Time management

Timeline

Assistant Boutique Manager

Christian Louboutin
08.2022 - Current

Department Manager

Prada
12.2020 - 08.2022

Multi Unit Visual Manager

Tory Burch
04.2016 - 05.2020

Associate Manager

J.Crew
04.2013 - 04.2016

Brand Manager

Express
06.2011 - 02.2013

Visual Manager

Guess
10.2006 - 06.2011
Matthew Ferland