Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Hebert

Needham

Summary

Proven team leader and effective communicator, excelled at Trader Joe's by fostering teamwork and enhancing customer satisfaction. Skilled in time management and problem-solving, notably improved department efficiency. Trained new staff, ensuring safety awareness. Recognized for outstanding performance.

Overview

5
5
years of professional experience

Work History

Crew Member

Trader Joe's
12.2020 - Current
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.
  • Became department leader for two sections, deli and produce (currently produce)
  • Trained new team members on procedures, customer service, and sales techniques.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Cash Office Associate

Sudbury Farms
05.2019 - 12.2020

Cash Office Associate

  • Sorted and counted coin and currency to make change for associates.
  • Balanced safe and prepared tills for next sales date.
  • Prepared bank deposits and corporate cash shipments.
  • Main line for customer assistance (phone, in person, etc.)


Cashier:

  • Checking out customers
  • Training new associates on register



Education

Bachelor of Arts - Criminology/Criminal Justice

University of Massachusetts Boston
Dorchester, MA
05-2027

Skills

  • Teamwork and Collaboration
  • Clear Communication
  • Safety awareness
  • Time Management
  • Problem-Solving

Timeline

Crew Member

Trader Joe's
12.2020 - Current

Cash Office Associate

Sudbury Farms
05.2019 - 12.2020

Bachelor of Arts - Criminology/Criminal Justice

University of Massachusetts Boston
Matthew Hebert