Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew LeBlanc

Hubbardston

Summary

Experienced in retail, food service, and sanitary industries. Hardworking professional with strong ability to organize stock and merchandise products. Expertise in providing exceptional customer assistance. Excels in multitasking and thrives in high-volume work environments. Proven track record in handling contract delivery work. Equipped with extensive knowledge of do-it-yourself work. Always willing to contribute to the team and assist fellow employees.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Produce Clerk

Market Basket
04.2024 - 02.2025
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

TRUCK DRIVER

Snow's Nice Cream
11.2022 - 08.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Removed and unloaded packages from freezer trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Completed routine maintenance on truck to keep in working order.

DELIVERY DRIVER

Uber Technologies Inc.
03.2020 - 12.2020
  • Fostered positive working relationships with customers by responding to questions and concerns
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Secured food to prevent loss and maintain freshness during transport
  • Verified orders prior to completing deliveries to avoid customer complaints

WINDOW CLEANER

Fish Window Cleaning
01.2020 - 10.2020
  • Calculated cleaning prices, collected payments and furnished written receipts to support accounting records and help business remain profitable
  • Planned out detailed routes with time sensitive constraints
  • Performed detailing tasks using microfiber towels and various special equipment to remove excess grime and moisture from window sills
  • Inspected all work to ensure high quality standards
  • Leveraged ladders, poles, and aerial lift equipment to clean windows and gutters
  • Communicated and coordinated with customers over concerns and changes with their service

GENERAL TRAINING MANAGER

Fish Window Cleaning
02.2018 - 12.2019
  • Directed field training to enhance participants' skills
  • Trained staff during demonstrations, meetings, conferences and workshops
  • Implemented new learning strategies depending upon employees' skill levels
  • Supervised and lead cleaning operations with trainees, guiding their work and showing them where and how to improve their skills

Education

High School Diploma -

Ralph C Mahar Regional
Orange, MA
05.2015

Skills

  • Knowledge of state roads and highways
  • Map reading and navigation skills
  • Safe driver training
  • Heavy hauling
  • GPS and Route Planning
  • Safety-conscious
  • Customer-oriented
  • Good listening skills
  • Organization and Time management
  • Crate breakdown
  • Pallet jack operation
  • Unloading deliveries
  • Stock replenishment
  • Stock rotation
  • Food preparation
  • Deductive reasoning
  • Food safety compliance
  • Sanitation standards
  • Punctuality
  • Honesty and integrity

Certification

  • ServSafe Food Handler's Certification
  • Massachusetts Driver's License

Timeline

Produce Clerk

Market Basket
04.2024 - 02.2025

TRUCK DRIVER

Snow's Nice Cream
11.2022 - 08.2023

DELIVERY DRIVER

Uber Technologies Inc.
03.2020 - 12.2020

WINDOW CLEANER

Fish Window Cleaning
01.2020 - 10.2020

GENERAL TRAINING MANAGER

Fish Window Cleaning
02.2018 - 12.2019

High School Diploma -

Ralph C Mahar Regional

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Matthew LeBlanc