Matthew Mazzone

Master Plumber

Owner Of Mazzone Plumbing And Heating

05.2004 - Current

Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
Streamlined project completion by effectively coordinating with contractors and other trades on job sites.
Ensured safety compliance by diligently adhering to local building codes and OSHA regulations during all plumbing tasks.
Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
Increased company revenue by consistently upselling additional services and products based on clients'' needs.
Mentored junior plumbers, sharing expert knowledge and fostering skill development through hands-on training exercises.
Managed inventory of tools and materials to maintain optimal stock levels, reducing downtime on job sites.
Collaborated with architects and engineers in the design phase of construction projects, contributing valuable insights as a Master Plumber.
Improved overall efficiency by implementing new processes for scheduling service calls, prioritizing urgent repairs, and managing workflow among team members.
Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.
Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
Saved clients money on utilities bills by recommending energy-efficient fixtures during consultations for renovations or new installations.
Repaired plumbing systems, components, and equipment.
Complied with state plumbing codes throughout duration of each project.
Eliminated risks by correctly identifying potential safety hazards.
Installed valves, hangers, supports, and flanges inside piping systems.
Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
Filled pipe systems with water and air to determine location of leaks.
Measured, threaded, and cut materials to correct angles.
Inspected sewers and piping systems to assess quality and condition.
Read blueprints to determine appropriate materials and procedures for each project.
Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Interpreted blueprints to determine locations, quantities, and sizes of materials required.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Reviewed blueprints and project specifications to determine correct plumbing solutions.
Selected type and size of piping required for each project.
Used clamps and brackets to attach pipes to walls, structures and fixtures.
Cut and drilled holes in walls to permit passage of pipes.
Expanded trade knowledge by networking with colleagues and participating in courses and seminars.

Summary

Overview

Work History

Master Plumber

Education

High School Diploma -

Skills

Timeline

Master Plumber

High School Diploma -

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