Experienced licensed appraiser with over 30 years in the collision industry, including a decade in management. Meticulous attention to detail and exceptional customer service skills. Adept at multitasking, creative problem-solving, and quick thinking. Proven track record of minimizing shop costs and optimizing material usage. Proficient in industry software such as CCC 1, Reynolds and Reynolds, payroll systems, CDK, AutoText, and Microsoft Office.