Matthew Sheehan
Haverhill
Summary
With a proven track record at Lynch Pellet Stove Services, I excel in troubleshooting and preventive maintenance, enhancing equipment lifespan and customer satisfaction. My strong diagnostic skills, coupled with exceptional customer service, ensure high-quality outcomes. Expert in mechanical knowledge and adept at multitasking, I thrive under pressure, consistently delivering beyond expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pellet Stove Technician
Lynch Pellet Stove Services
11.2018 - Current
- Performed troubleshooting and diagnosis on customer appliances.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Maintained company vehicle and equipment
- Stocked necessary parts and cleaning materials
Deli Clerk
Shaws Star Market
04.2015 - 09.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Kept detailed logs of temperatures and cook times of all hot foods for sale in accordance with food safety guidelines
Alignment Technician
Townfair Tire
06.2012 - 05.2018
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
- Delivered high-quality results under tight deadlines while maintaining a keen attention to detail and prioritizing safety in all
- Performed routine maintenance and calibration on company equipment and tools insuring accurate measurements.
- Kept detailed logs of each measurement and adjustment performed on every vehicle
- Assumed a supervisory role over the shop when needed
Education
Automotive And Diesel Repair
Universal Technical Institute
Norwood, MAHigh School Diploma - Automotive Repair
Whittier Regional Vocational Technical High School
Haverhill, MA06.2011
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Equipment maintenance
- Customer interaction
- Heavy lifting
Certification
Hunter intermediate Alignment certified
Timeline
Pellet Stove Technician
Lynch Pellet Stove Services
11.2018 - Current
Deli Clerk
Shaws Star Market
04.2015 - 09.2020
Alignment Technician
Townfair Tire
06.2012 - 05.2018
Automotive And Diesel Repair
Universal Technical Institute
High School Diploma - Automotive Repair
Whittier Regional Vocational Technical High School
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