Matthew Tolos
Fitchburg
Summary
Dynamic Sales Associate with a proven track record at Play It Again Sports Leominster, excelling in customer service and relationship building. Leveraged excellent people skills to enhance customer engagement, resulting in increased repeat business. Proficient in money handling and organizational skills, ensuring a well-maintained and visually appealing store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate and Customer Service
Play It Again Sports Leominster
11.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Science - Health And Physical Fitness
Sprinfield College
Springfield, MA06-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Outgoing personality
- Money handling
- Stocking and receiving
- organizational skills
- Store opening and closing
Timeline
Sales Associate and Customer Service
Play It Again Sports Leominster
11.2021 - Current
Associate of Science - Health And Physical Fitness
Sprinfield College
National Honors society
Freshman through senior year a part of national honors society.
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