Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Matthew T. Folcarelli

Fall River

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Realtor

Keller Williams
08.2024 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.

Public Safety Dispatcher

RI School Of Design
04.2022 - Current
Dispatch and receive calls over the telephone for emergency and non-emergency requests for service. Deal effectively with members of the public and college community through walk-in complaints or requests for service.



Dispatcher

Lincoln Police Department
10.2021 - 03.2022
  • Received public emergency and non-emergency calls and provided response prioritization in order to effectively dispatch official units such as police, fire and EMS to the appropriate destination.

Facility Monitor

Rhode Island School of Design
03.2021 - 10.2021
  • Monitor building access and handle lockouts. Cross-check IDs with building list for students, faculty, staff, and guests as appropriate, and maintain accurate records of activity.
  • Communicate and deal effectively with members of the public and college community through walk-in complaints, requests for service, directions, deliveries, etc.
  • Maintain departmental paperwork including logging in all calls on the CCTV and Card Access systems and dispatching information as a result of it being received.

Public Safety Officer II

Rhode Island School Of Design, RISD
05.2018 - 03.2021
  • Patrolled assigned areas on foot, or by vehicle.
  • Patrolling the campus on foot, bicycle and in distinctively marked cruisers, we provide comprehensive safety, security, parking, shuttle and escort service to the RISD community.
  • Works with the Providence Police and Brown University Police departments to maintain a safe campus environment and support the educational mission of the college.

Lead Security Officer

Risd Museum Security
08.2015 - 05.2018
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Provide routine protection of galleries and visitors by making continuous tours throughout the Museum and informing visitors of museum rules Officers serve as an initial security and safety responder for events and escalate and/or report as appropriate and respond politely and in a courteous, professional manner to visitors and staff.

Security Officer

Apollo International Security
07.2013 - 08.2015
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored property and investigated areas of suspicion.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Security Officer

APG Security
08.2012 - 07.2013
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Recorded incident reports with detailed accounts of occurrences.

Education

Associates Degree - Criminal Justice

Community College of RI
06.2013

Diploma -

Rogers High School
06.2008

Skills

  • ALICE Training: Active Shooter Instructor Training 2018
  • Police Mediation Seminar Training
  • Hate Crimes Training
  • Biased Based Policing Training
  • Cultural Competency-LGBTQ Training
  • Public Safety Dispatch Training
  • CPR/First Aid Training
  • Multitasking abilities
  • Good listening skills
  • Computer proficiency
  • Excellent work ethic
  • Property tours and inspections
  • Real estate law
  • Buyer representation
  • Open house coordination
  • Housing market trends
  • Active RI & MA real estate license
  • Comparative market analysis
  • Property management
  • Social media marketing

Websites

Certification

  • Licensed Realtor - July 2024-Current.
  • [CPR certification] Training - Sept 2024-Current.

Timeline

Realtor

Keller Williams
08.2024 - Current

Public Safety Dispatcher

RI School Of Design
04.2022 - Current

Dispatcher

Lincoln Police Department
10.2021 - 03.2022

Facility Monitor

Rhode Island School of Design
03.2021 - 10.2021

Public Safety Officer II

Rhode Island School Of Design, RISD
05.2018 - 03.2021

Lead Security Officer

Risd Museum Security
08.2015 - 05.2018

Security Officer

Apollo International Security
07.2013 - 08.2015

Security Officer

APG Security
08.2012 - 07.2013

Diploma -

Rogers High School

Associates Degree - Criminal Justice

Community College of RI

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Matthew T. Folcarelli