Mattie Durgin
lynn
Summary
Dynamic professional with experience at Rolly's Tavern and Lynn Public Schools, excelling in high-volume dining and classroom management. Proven ability to enhance guest experiences and foster positive learning environments through effective communication and organizational skills. Recognized for training new team members and implementing successful behavior management strategies.
Overview
3
3
years of professional experience
Work History
Waitress
Rolly's Tavern
01.2025 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Took and processed customer orders accurately and efficiently.
- Assisted in training new team members on restaurant procedures.
- Organized take-out orders efficiently according to customer requests.
- Trained new employees to perform duties.
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
Paraprofessional
Lynn Public Schools
Lynn
09.2022 - Current
- Supported classroom instruction by preparing materials and resources for teachers.
- Assisted in managing student behavior and fostering a positive learning environment.
- Helped implement behavior management strategies for individual students.
- Assisted children at stations during small-group learning periods.
- Supplied one-on-one attention to each student during group activities.
- Planned and supervised games and other recreational activities for students.
Education
High School Diploma -
North Shore Community College
Danvers, MASkills
- Lesson planning
- Time management
- Organizational skills
- High volume dining
- Classroom management
- Communication skills
- Verbal and written communication
- Basic math
Timeline
Waitress
Rolly's Tavern
01.2025 - Current
Paraprofessional
Lynn Public Schools
09.2022 - Current
High School Diploma -
North Shore Community College
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