Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Maura FitzGerald

Maura FitzGerald

Boston

Summary

Experienced in order processing, cash management, and product marketing. Demonstrates strong customer service skills, fostering positive guest interactions and enhancing overall dining satisfaction. Possesses comprehensive menu knowledge to provide informed recommendations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Server

Stone Soup Cafe
Greenfield
03.2017 - 07.2021

Executed opening and closing duties, including dining area setup and supply restocking.

  • Adhered to health safety guidelines during food preparation and service.
  • Maintained cleanliness and proper setup of dining room at all times.
  • Delivered exceptional customer service to enhance guest satisfaction.

Cashier Server

Judies Restaurant
Amherst
08.2008 - 05.2012
  • Delivered exceptional customer service and promoted loyalty programs to boost sales potential.
  • Greeted customers and addressed inquiries regarding products and services.
  • Operated cash register with precision, processing payments through various methods including cash, check, and credit card.

Server/Bartender Shift Manager

Sonsie's Restaurant
Boston
04.1995 - 01.1998
  • Accurately processed cash transactions in compliance with company procedures.
  • Ensured courteous and efficient service for each guest.
  • Effectively communicated customer allergies and special requests to kitchen staff.

Education

Master of Arts - Education

Lesley University
Cambridge, MA
01-1994

Bachelor of Arts - English

Merrimack College
North Andover, MA
05-1989

Skills

  • Customer service excellence
  • Food safety compliance
  • Order management
  • Cash handling
  • Upselling strategies
  • Health regulations expertise

Accomplishments

Highest Paid Graduate from Merrimmack College Andover, MA 1989-1991

HighestEarner Film Sales "AGFAGraphics"Reading,MA 89-92(closed)

HighestEarner Film Sales 9m"ACMENortheast"Boston,MA 93-96 (closed)

Certification

Certified Massachusettes Teacher/Retired K-8

Certified Recovery Coach

Certified Confict/Manager Advisor/CIrriculum Developement

Timeline

Server

Stone Soup Cafe
03.2017 - 07.2021

Cashier Server

Judies Restaurant
08.2008 - 05.2012

Server/Bartender Shift Manager

Sonsie's Restaurant
04.1995 - 01.1998

Master of Arts - Education

Lesley University

Bachelor of Arts - English

Merrimack College
Maura FitzGerald