Maureen Goodwin

Managed between 25-30 incoming triage calls, emails and faxes per day from Veterans.

Administered medication and treatments according to established protocols and patient care plans.

• Monitored vital signs and reported changes in patient conditions to healthcare teams.
• Educated patients and families on health management, treatment options, and wellness strategies.
• Mentored new nursing staff on organizational policies, procedures, and best practices in veteran care.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Recorded details regarding therapies to keep patient charts updated.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Administered medications and monitored patient responses in outpatient settings.
• Educated patients on treatment plans, ensuring understanding and adherence to care instructions.
• Collaborated with healthcare teams to develop individualized patient care strategies.
• Conducted assessments to evaluate patient conditions and determine necessary interventions.
• Improved workflow efficiency by streamlining appointment scheduling processes for patients.
• Ensured accurate medication administration, closely monitoring patient responses to prevent adverse reactions.
• Delivered high-quality nursing care by adapting to diverse patient populations and addressing unique needs within the outpatient environment.
• Managed chronic conditions effectively under physician supervision using evidence-based practice guidelines.
• Promoted patient safety through vigilant identification of potential risks and timely intervention to prevent complications.
• Assisted physicians in performing diagnostic tests or minor procedures as needed for proper diagnosis or treatment planning purposes.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

• Administered medications and monitored patient responses to ensure optimal health outcomes.
• Collaborated with interdisciplinary teams to develop and implement individualized care plans.
• Conducted comprehensive assessments to identify patient needs and establish priorities for care.
• Educated patients and families on treatment protocols, promoting adherence and understanding of medical conditions.
• Utilized electronic health records (EHR) for accurate documentation, contributing to efficient care coordination efforts.
• Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
• Advocated for and strived to protect health, safety, and rights of patient.
• Provided health education to patients and families regarding discharge instructions and plans of care.
• Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
• Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual's needs.
• Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
• Managed caseload of six patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
• Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
• Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
• Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
• Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
• Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
• Performed intravenous therapy procedures and monitored chest tubes.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Monitored patient vital signs using advanced telemetry systems to ensure timely interventions.
• Analyzed telemetry data to identify trends, facilitating early detection of patient complications.
• Enhanced patient care by accurately interpreting cardiac monitor readings and promptly reporting critical findings to healthcare team.

• Managed and oversaw holistic care of 22 Veterans inpatient.
• Effectively delegated clinical tasks to two LPNS and three nursing assistants.
• Administered medications and monitored patient responses to treatments in long-term care settings.
• Developed individualized care plans based on comprehensive assessments of patient needs and preferences.
• Collaborated with multidisciplinary teams to enhance patient outcomes and coordinate care strategies.
• Implemented infection control protocols, ensuring compliance with safety regulations and standards of care.
• Educated patients and families on health management, treatment options, and preventive measures.
• Provided skilled nursing assessments and interventions for complex medical conditions, enhancing patient outcomes.
• Evaluated patient responses to interventions regularly adjusting treatment plans accordingly to achieve desired outcomes.
• Participated in interdisciplinary meetings discussing clinical recommendations based on individualized care plans.
• Managed wound care efficiently coordinating with wound specialists when necessary resulting in faster healing rates.
• Administered intravenous therapy monitoring patient response to treatment and promptly addressing any adverse reactions.
• Delegated tasks appropriately to nursing assistants, ensuring efficient delivery of care services while maintaining quality standards.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

• Evaluated patient progress regularly, adjusting care plans to meet changing health conditions effectively.
• Managed and oversaw the holistic care of 30 residents.
• Supervised and delegated tasks to two LPNs and three nursing assistants.
• Implemented infection control measures to minimize the risk of healthcare-associated infections in the long-term care setting.
• Developed trusting relationships with patients and families by exhibiting empathy, active listening skills, and professionalism in all interactions.
• Maintained accurate electronic health records, contributing to improved quality of care and regulatory compliance.
• Increased patient engagement by organizing therapeutic activities and encouraging social interactions among residents.
• Facilitated effective communication between patients, families, and healthcare team members to ensure continuity of care.
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s needs.
• Reduced medication errors through meticulous documentation, verification, and administration of medications.
• Served as an advocate for residents'' rights, addressing concerns promptly and ensuring their needs were met within the scope of practice.
• Promoted a safe and comfortable environment by implementing fall prevention strategies and regular safety checks.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.